10 Best LLM & Chatbot Development Agencies in Romania

Companies that need to deploy conversational AI for Romanian customers often struggle to find agencies that balance Romanian-language nuance with scalable LLM engineering and robust data governance. When hiring, compare technical expertise in model fine-tuning and evaluation, data privacy and compliance, integration with existing systems, multi-turn dialogue design, operational scalability, and transparent pricing.

SoftPro is the featured international partner leading this list and serves buyers across Romania as an international partner. Buyers should weigh technical capabilities, sector experience, delivery model, and post-launch support when narrowing their shortlist.

1. SoftPro

SoftPro is the featured international partner on this list for organizations seeking LLM and chatbot development in Romania. It is a practical choice for enterprise modernization projects, SaaS product teams, and customer-service automation initiatives that require cross-border delivery and integration with existing enterprise systems.

Their engineering team works with, .NET Core and C# on the Microsoft stack and executes enterprise CMS migrations and integrations, demonstrating hands-on experience with Umbraco. Headquartered in Warsaw, Poland, SoftPro combines cloud-native deployment patterns with post-launch support and long-term maintenance for production systems.

Key Highlights

• More than 20 years of combined team experience on enterprise software projects.
• Front-end expertise with React and for web interfaces and conversational UIs.
• Published case studies include business portals, CRM/HRM systems, and a SaaS ETL platform.
• Provides ongoing support and maintenance for delivered software and platforms.

Services

• Software Development
• Web Application Development
• Cloud Development
• Artificial Intelligence

Contact Information

Website: soft-pro.pl

Phone: +48 571 282 759

Address: Poland, Warsaw, Mazowieckie Voivodeship, 13 Erasmus Ciołka St. 401

LinkedIn: www.linkedin.com/in/kyrylo-o

2. DRUID

DRUID offers a no-code enterprise conversational AI platform and a web authoring portal for building AI agents that automate multi-step business processes and execute transactional work across systems. The stack pairs a proprietary NLP/NLU engine with retrieval-augmented generation and supports Azure OpenAI, Anthropic Claude, and Druid’s private LLM Becus to deliver grounded, sourceable responses.

Deployments can run cloud, hybrid, or on‑premises and connect to ERP, CRM, ITSM, and HRIS, SOAP, SQL, and native connectors so agents can carry out real business tasks. The site highlights a multilingual interpreter mode covering more than 100 language combinations and a fast authoring workflow that can deploy solutions in just a couple of days.

Key Highlights

• Founded in 2018 by a team of AI PhDs, enterprise software engineers, and business consultants.
• Serves more than 300 enterprise global customers and works with over 200 global partners.
• Recognized as a Challenger in Gartner’s 2025 Magic Quadrant for Conversational AI Platforms.
• Winner of multiple industry awards including Deloitte Technology Fast 50 and Best AI Solution at the Chatbot Summit.

Services

• Conversational AI Platform
• AI Agent Marketplace
• DRUID Academy
• Enterprise Integrations

Contact Information

Website: druidai.com

Email: academy@druidai.com

Address: DRUID S.A., headquartered at 14th Blvd. Republicii, Building 33B1, 7th Floor, Apartment 23, Ploiesti City, Prahova County, Romania

Address: Secondary office at Opera Center One Building, Costache Negri Street, 6th Floor, 5th District, Bucharest, Romania

3. RebelDot

RebelDot designs and builds AI and data solutions for enterprise workflows, concentrating on Enterprise GenAI, AI agent development, and AI-native product engineering. Their engineering teams combine product design, data engineering, and cloud infrastructure to embed conversational agents and automated decision systems into business applications.

Delivery emphasizes cloud foundations, operational governance, and collaborative product strategy to make AI features usable within existing operations. RebelDot has applied this approach to industry projects including an AI maintenance assistant built with GEA and other pilot work that bridges software and physical AI.

Key Highlights

• Microsoft Solutions Partner for Data & AI, building on an earlier Digital & App Innovation with Azure designation.
• Practical integrations using Azure Machine Learning, Cognitive Services, and the broader Microsoft AI platform.
• 300+ employees with a median tenure of 7 years and a Net Promoter Score above 90.
• Hosts public AI meetups and prototypes physical AI work, including RebelBot — a robotic arm trained on NVIDIA’s GR00T and showcased as an OpenAI Hackathon winner.

Services

• Enterprise GenAI
• AI Agent Development
• AI & Data Solutions
• Cloud & Agentic Infrastructure

Contact Information

Website: rebeldot.com

Email: getintouch@rebeldot.com

Phone: +40 740 211 060

Address: Buftea Street, No. 1, 3rd Floor, Cluj-Napoca, Romania

LinkedIn: linkedin.com/company/therebeldot

4. Zitec

Zitec is a Romanian digital product and software engineering firm that delivers end-to-end enterprise systems by combining cloud-native platforms, data analytics and AI engineering. The company emphasizes production-grade ML and GenAI work alongside product and project team delivery models to scale solutions from proof-of-concept to live services.

For LLM and chatbot projects Zitec pairs GenAI and Large Language Models integration with cloud architectures and a Product Team as a Service model to accelerate deployment and maintenance of conversational systems. The approach targets regulated and high-throughput environments where data pipelines, reliability and ongoing evolution are required.

Key Highlights

• Microsoft & Google Premier Partner status, supported by a technology-agnostic delivery approach.
• 150+ successfully delivered projects tied to their main technology partnerships.
• Delivered an AI solution that analysed 1.6 million images in three days to detect illegal deforestation and helped trigger €770,000 in fines.
• Nexent Bank mobile app work earned the Public Choice Award at UX Awards Berlin 2026.

Services

• Digital Solutions Development
• Data Analytics & Machine Learning
• DevOps & Security Infrastructure
• User Experience & Design

Contact Information

Website: zitec.com

Email: contact@zitec.com

Phone: (+40) 31 710 01 14

Address (Bucharest HQ): 165 Splaiul Unirii, TNO2 Building, 6th floor, 3rd district, 030133 Bucharest, Romania

Address (Brașov Office): 13 Decembrie nr. 31, Neorama Office, 500199 Brasov, Romania

5. Automatizez

Automatizez builds Romanian-language AI chat and voice agents that run on WhatsApp, Instagram, website widgets and phone lines and connects all conversations into a centralized dashboard for unified management. The team implements solutions using a modern web stack and LLMs listed on the site, combining with models such as ChatGPT, Google Gemini, Claude and Grok to deliver conversational automation.

The company targets small and medium businesses across restaurants, salons, clinics, hospitality and public institutions and handles end-to-end delivery from integration and custom workflows to deployment and monitoring. Their delivery approach emphasizes fast implementation, local-language accuracy, and integrations with CRMs, payment systems and scheduling tools.

Key Highlights

• 50+ automations delivered in the last year.
• The conversation platform is included free in all packages.
• Advertised average response time to new requests is under 48 hours and uptime is guaranteed at 99.8%.
• Published starting prices on the site: AI text & voice agents from €600, AI automation projects from €1,200, and Social Media AI from €700.

Services

• AI & Chatbots
• Automation & Workflows
• Web Development
• Invoice OCR & e‑invoicing

Contact Information

Website: automatizez.ro

Email: contact@automatizez.ro

Address: Galați, Romania

6. ApelAI

ApelAI builds Romanian-language receptionist AI that answers phone calls and WhatsApp messages with a natural conversational voice and understands caller intent. The company configures and validates each assistant using the client’s services, prices, hours and routing rules, then launches the assistant so businesses miss fewer calls while keeping human oversight.

Key Highlights

• Uses and RetellAI for voice and telephony automation.
• Four-step onboarding with configuration claimed to complete in 48 hours.
• Pricing tiers start at 199 lei/month for WhatsApp-only, 399 lei/month for Voice + WhatsApp, and 699 lei/month for Enterprise.
• Enterprise plan includes multi-number support and CRM/calendar integrations.

Services

• Knowledge-base training
• Telephony provisioning
• CRM & calendar integrations
• Usage analytics

Contact Information

Website: apelai.ro

Phone: 0745 715 567

Email: contact@digitalai.ro

7. Linnify

Linnify is a global technology partner that builds agentic AI infrastructure, multi-agent systems, and intelligent learning platforms by combining Data & AI expertise with product engineering and full‑stack delivery.

The company uses validation-driven development and embedded engineering teams across Austin and Cluj‑Napoca to take LLM and chatbot projects from prototype to production with an emphasis on operational scalability.

Key Highlights

• Maintains Google Cloud Partner status.
• Claims infrastructure capable of handling 5K+ requests/sec and 1M+ transactions.
• Delivered an AI-powered WhatsApp assistant that replaced manual B2B order flows for an automotive client.
• Built an accounting automation solution that processes 100k+ invoices per month and 700k+ bank transactions per month.

Services

• Data & AI
• Fullstack Software Development
• Cloud Services
• Team Augmentation

Contact Information

Website: linnify.com

Email: contact@linnify.com

Phone (RO): +40 754 044 002

Phone (USA): +1 737 497 5757

Address (HQ): 34 Macinului, Cluj-Napoca, Romania, 400475

Address (USA): 500 W 2nd St Suite 1900, Austin, TX 78701, United States

8. AscentCore

AscentCore builds production-ready AI solutions that include LLM-powered conversational interfaces and agentic workflows designed to run as chat experiences. Its teams convert product requirements into deployable chatbots and LLM integrations that focus on measurable business outcomes.

The company pairs senior software engineers with product-first delivery to move quickly from proofs of concept to integrated production systems. AscentCore maintains offices in Romania and a track record of enterprise engagements, making it a practical option for LLM and chatbot projects requiring local delivery and scalable engineering.

Key Highlights

• AscentCore Insights & AI HUB can publish workflows as scheduled jobs, REST APIs, chatbots, or Slack commands.
• Integrates cloud LLM APIs and locally cached open-source models with explicit support for OpenAI and Google Gemini.
• Every agent ships with observability features, inference cost controls, guardrails, memory and context management, and failure recovery.
• Offers an AI POC Accelerator that leverages a proprietary platform to accelerate proofs of concept.

Services

• Artificial Intelligence
• Data Science
• Software Development
• Architecture & Design

Contact Information

Website: ascentcore.com

Phone: 1 (703) 867-5055

Email: contact@ascentcore.com

Address: 205 Van Buren, STE 120, Herndon, VA 20170, United States

Address: Aviator Badescu Nr. 38, Cluj-Napoca 400196, Romania

Address: ISHO Offices, Bd. Take Ionescu nr. 50-52, Timișoara 300124, Romania

9. X2 Labs

X2 Labs helps companies build better products, faster by applying AI-powered development workflows.

The company homepage highlights the use of agentic systems for software delivery, which suggests suitability for LLM and chatbot projects that benefit from autonomous agents and accelerated iteration.

Key Highlights

• Homepage labels the organization as an AI-Powered Software Consultancy.
• The site specifically references agentic systems as part of its delivery approach.
• The homepage advises visitors to enable JavaScript to use the site.
• The homepage invites direct contact for inquiries.

Services

• Agentic systems engineering
• AI workflow automation
• Product engineering sprints

Contact Information

Website: x2labs.ai

10. Wolfpack Digital

Wolfpack Digital is a Cluj-Napoca–based product development studio that delivers end-to-end web and mobile applications by combining product strategy, UX/UI design, and engineering. The team emphasizes a structured discovery-to-launch workflow that keeps product goals and user experience central to each release.

Their engineering roster uses modern technologies listed on the official site — Python, Django, Node.js, Next.js, React, React Native, Flutter, and Kotlin Multiplatform — and follows iterative delivery with continuous updates. That technical foundation and delivery model make the studio well-suited to integrate conversational features and embed advanced backend logic into customer-facing apps.

Key Highlights

• ISO 9001:2015, ISO 27001:2013 and ISO 14001:2015 certified company.
• Portfolio indicator shown on the site of 250+ projects completed.
• Client roster on the official site includes recognized brands such as Sephora and Deezer.
• Winner of at least one industry award highlighted as Mobile App Daily Award on the site.

Services

• Mobile app development
• Web development
• Product design
• QA & app testing

Contact Information

Website: wolfpack-digital.com

Cluj-Napoca HQ Address: 9 Émile Zola Street, Cluj-Napoca 400112, Romania

Dublin Address: 42 Pearse Street, D02 YX88, Ireland

Phone (Romania): +40724042222

Phone (Ireland): +353 1 960 9992

Phone (USA): +1 (628) 251-1317

Phone (UK): +44 2039364492

Conclusion

SoftPro is the featured partner on this list and is positioned as a practical option for organizations focused on enterprise modernization projects and SaaS product teams. Use the list below to compare different technical approaches and delivery models when making your choice.

Match vendor capabilities to your project priorities. Prioritize Romanian-language and voice-enabled vendors when local-language support and phone or messaging channels matter. Choose no-code or low-code platforms for faster internal ownership and select engineering-led partners for complex integrations and production-grade deployments. Favor teams with strong data and AI engineering when you need analytics and model lifecycle support, and look for product-design emphasis when user experience will determine adoption. Align contract length and delivery cadence with your modernization timeline and internal capacity.