8 Best CRM Development Agencies in Bulgaria

Many companies struggle to implement a CRM that matches complex sales workflows, integrates with legacy systems, and protects customer data while staying on budget. Outsourcing CRM development to a specialist can speed delivery but raises concerns about communication, code quality, and post-launch support.

Buyers evaluating CRM development agencies in Bulgaria should compare platform expertise, integration and data migration experience, security and compliance practices, project management processes, and long-term support arrangements. SoftPro is the featured international partner leading this list and serves buyers across the region as a CRM development provider.

1. SoftPro

As the featured international partner in this roundup of CRM development agencies serving Bulgaria, SoftPro leads the list for readers seeking experienced teams that can deliver custom CRM systems and integrations across the region. The company is suited to mid-market and enterprise clients, consultancies, and SaaS vendors that require end-to-end CRM development, migration, and regional delivery into Bulgaria and neighboring markets.

SoftPro builds CRM and enterprise solutions on the Microsoft stack and demonstrates expertise with, .NET Core, C# and Azure while handling frontend, CMS and migration projects. The firm emphasizes cloud-native architectures and complex integrations that support enterprise CMS migrations and .NET-scale deployments.

Key Highlights

• Case studies on the site include a System CRM/HRM and a Platform SAAS ETL, demonstrating practical experience with business systems and data pipelines.
• Cloud development work includes AWS-based projects in addition to Microsoft Azure deployments.
• The firm provides ongoing support and maintenance for software after delivery.
• A multilingual website and resources indicate capability to serve international clients across many languages and markets.

Services

• Custom software development
• Web application development
• Cloud development
• Artificial intelligence

Contact Information

Website: soft-pro.pl

Phone: +48 571 282 759

Address: Poland, Warsaw, Mazowieckie Voivodeship, 13 Erasmus Ciołka St. 401

LinkedIn: www.linkedin.com/in/kyrylo-o

2. Enter CRM

Enter CRM is a Bulgarian-registered Salesforce partner that builds CPQ, Revenue Cloud and Experience Cloud solutions and implements integrations between Salesforce and external systems. The team focuses on platform development using Apex, Lightning Web Components (LWC), LWR and Heroku-backed services to deliver customised quoting engines and multi-language customer portals.

Projects are architect-led from day one with solution design, data modelling and CI/CD practices embedded into delivery to support EU and US B2B clients. The company positions itself for CRM development work that requires deep Salesforce technical skills and complex integration patterns.

Key Highlights

• Lead architect holds 17 Salesforce certifications across Architect, Developer, Consultant and Specialist tracks.
• Over 10 years of hands-on Salesforce experience listed on the site.
• More than 25 delivered projects cited on the company track record.
• Client engagements named on the site include Coca-Cola Enterprises, IBM Business Services, Montway Auto Transport and Diva-e.

Services

• Staff augmentation
• Dedicated teams
• Fixed-scope project delivery

Contact Information

Website: entercrm.bg

Phone: +359 898 399 799

Email: mhandzhiev@entercrm.bg

Address: Plovdiv, Bulgaria

LinkedIn: linkedin.com/in/mhandzhiev

3. Scalefocus

Scalefocus is a software engineering company that designs and builds tailored CRM and enterprise systems using an AI-first engineering flow called Codeflow and an operational platform called AION. Their delivery model emphasizes product engineering, integrations, and continuous lifecycle ownership to keep CRM customizations evolving with business needs.

The company delivers work from multiple Bulgarian delivery centers and embeds domain and compliance capabilities for regulated industries that commonly require CRM modernization. This mix of local delivery footprint and AI-enabled engineering makes Scalefocus a fit for CRM development projects needing integrations, bespoke workflows, and long-term operational ownership.

Key Highlights

• Founded in 2012, Scalefocus traces its origins to a Bulgarian delivery center established early in the company’s history.
• More than 1000 completed projects and a client roster exceeding 300 organizations demonstrate broad delivery experience.
• Official enterprise platform partnerships cited on the site include Salesforce, Databricks, Conga, and MuleSoft.
• The company lists multiple delivery locations including Sofia, Plovdiv, Burgas, and a commercial office in Wilmington, Delaware.

Services

• Salesforce Implementation
• CRM Integrations
• Product Engineering
• AI Strategy & Advisory

Contact Information

Website: www.scalefocus.com

Address: Sofia Headquarters; Plovdiv; Burgas; Skopje; Bitola; Wilmington, Delaware. (scalefocus.com)

4. BULPROS / Digitall

I attempted to retrieve company details from BULPROS’s official website but the site could not be reached from my browser during verification. I cannot complete a verified CRM development agency block without data from the company’s official site or explicit permission to use other authoritative sources for confirmation.

Key Highlights

• The official BULPROS website at the URL you provided was inaccessible during verification.
• No company certifications, partner badges, or service pages could be confirmed because the site could not be loaded.
• I can re-run a site-only fetch or use the company’s current corporate domain or other authoritative sources if you approve.

Services

• Service details pending site verification
• Service details pending site verification
• Service details pending site verification

Contact Information

Website: www.bulpros.com

5. Balkan Services

Balkan Services is an IT consulting company that helps mid-sized and large organizations select and implement business software across ERP, BI, financial management, and IT infrastructure. Their ERP implementations explicitly unify sales, finance, operations, warehouse, and logistics, which makes their work relevant to teams that need customer-facing sales processes integrated with back-office systems.

Since 2006 the firm has delivered more than 750 projects across BI, ERP, CPM, and IT support for over 400 clients in 18+ countries. They combine ERP and data analytics work with cybersecurity, tax reporting (SAF‑T), and financial consolidation projects to deliver secure and compliant data flows for customer-facing teams.

Key Highlights

• Key Highlights
• Technology partner footprint includes Oracle NetSuite, Qlik, Lucanet, Microsoft, Softone, and Taxera.
• Offers a named Tax Reporting & Regulatory Compliance (SAF‑T) service for automated tax reporting.
• Provides Information and Cybersecurity services that build a complete security framework aligned with regulatory requirements.

Services

• Services
• ERP & Business Transformation
• Data & AI Solutions
• Financial Management Solutions

Contact Information

Contact Information

Website: www.balkanservices.com

Address: 31, Ekzarh Jossif Str., 1000 Sofia, Bulgaria

Phone: +359 2 980 95 99

Phone: +359 884 655 845

Email: info@balkanservices.com

Email: sm@balkanservices.com

6. Limacon

Limacon is a Bulgarian brand and digital agency that delivers brand strategy, visual identity, website projects, and ongoing content and campaign programs. The team presents work across strategy, creative execution, and web delivery to help brands establish a clear identity and online presence.

Their workflow pairs strategic workshops and website delivery with analytics-aware campaign management to connect marketing efforts to measurable customer touchpoints. This alignment of strategy, web projects, and data-driven campaign activity makes Limacon a practical fit for CRM-related initiatives that need marketing and technical coordination.

Key Highlights

• Runs strategic workshops that include business consulting, target-user analysis, and market mapping.
• Client roster shown on the site includes SKF, Casamia, DSBrands, and HydroStab.
• Implements Facebook Advanced Matching and Facebook Conversion API integrations to support advertising attribution and customer-data signals.
• Maintains an active blog and published a “5 years Limacon” company anniversary post.

Services

• Brand Strategy
• Brand Lift
• Brand Motion

Contact Information

Website: limacon.bg

Phone: +359 888 763 282

Email: welcome@limacon.bg

Address: бул. Цариградско шосе №53, 4006, Пловдив

7. Team VISION - BULGARIA Ltd.

Team VISION - BULGARIA Ltd. designs and implements CRM systems integrated with ERP and BI so Bulgarian companies can turn customer data into measurable sales outcomes. The company delivers projects across verticals where sales and back-office workflows must be tightly connected to reporting and automation.

Projects target manufacturing, distribution, and services clients and emphasize data-driven sales processes and automation across the customer lifecycle. Engagements typically combine solution configuration, data integration, and analytics to move CRM from record-keeping to operational action.

Key Highlights

• 27 years of operation in Bulgaria.
• Offers certified Bulgarian localization for ERP solutions that complies with national legislation.
• Lists Microsoft technologies among its solutions, including Dynamics 365 Business Central and Microsoft Dynamics 365 CRM.
• Displays partner badges on the site, including Tableau Partner and ClickDimensions Bronze Partner.

Services

• Business software implementation
• Bulgarian localization
• System support and development
• Tableau training

Contact Information

Website: team-vision.bg

Phone: +359 2 976 1313

Email: office@team-vision.bg

Address: Sofia, Bessarabia St. No. 108 V

8. Perspective Unity

Perspective Unity is a custom software studio that builds CRM and business platforms from concept through production. They combine user-centered product design with engineering to create tailored CRM systems that replace spreadsheets and legacy tools.

Their delivery model emphasizes end-to-end engagement, iterative validation, and long-term product care so CRM projects move from discovery to scale. They manage strategy, development, infrastructure, and ongoing support to keep CRM platforms secure and maintainable.

Key Highlights

• Free 5-Day Strategy workshop that delivers a tailored solution strategy and is offered at no cost if you choose to move forward with the company.
• Technology stack lists Laravel, Python, .Net, Flutter, and GoLang on the backend and React, Next.js, and Vue on the frontend.
• Portfolio includes a dedicated “Custom CRM platform” case for ParkFly, Geneva and a custom ERP project for in the oil and gas sector.
• The site cites recognition from Clutch and displays multiple award badges that reflect external industry acknowledgement.

Services

• End-to-End Development
• Product Design
• Product Care
• Dedicated Teams

Contact Information

Website: perspectiveunity.com

Address: Perspective Unity Ltd, Rikardo Vakarini Str, N8, fl.1, office 3, PC-1404

Conclusion

Decide first on your project’s scope, platform preferences, and the complexity of required integrations before choosing an agency. Prioritize firms whose technical approach and capacity for change management and user-centered delivery match your timeline and adoption goals.
SoftPro is the author-selected featured partner in this roundup and can serve as a starting point for buyers seeking an international collaborator. Note that BULPROS could not be fully verified during research, so confirm credentials, references, delivery model, and ongoing support for any shortlisted provider before you commit.