Leading Business Process Automation Companies in Poland

Companies operating in Poland often face fragmented processes, repetitive manual tasks, and integration challenges that increase costs and delay digital transformation.

Key factors to compare when hiring business process automation providers include technology stack and architecture, integration capabilities with existing enterprise systems, scalability and maintainability of automations, compliance with Polish and EU regulatory requirements, local implementation experience and references, and the vendor’s delivery and support model and pricing transparency. SoftPro serves buyers across the region as an international partner and leads this list as the featured company.

1. SoftPro

As the featured international partner on this list, SoftPro represents a top choice for readers seeking business process automation expertise in Poland and the surrounding region. Its team accepts mid-market and enterprise automation programs that require custom workflow orchestration, system-to-system integration, and CRM or HRM process automation across distributed environments.

SoftPro executes enterprise automation projects on the Microsoft stack, working with and .NET Core on Microsoft Azure and integrating platform CMS solutions to support migrations and complex content workflows. The agency provides end-to-end frontend and backend engineering, cloud-native migration, and ongoing support and maintenance to keep automated processes stable after launch.

Key Highlights

• Team with over 20 years of combined experience in dedicated software projects.
• Case studies include business portals, CRM/HRM systems, SaaS ETL platforms, support systems, and social product-promotion networks.
• Frontend and backend implementations use React and for modern web interfaces and APIs.
• Builds AI-driven features and performs cloud migrations that include AWS deployments for hybrid-cloud strategies.

Services

• Software Development
• Web Application Development
• Cloud Development
• Artificial Intelligence

Contact Information

Website: soft-pro.pl

Phone: +48 571 282 759

Address: Poland, Warsaw, Mazowieckie Voivodeship, 13 Erasmus Ciołka St. 401

LinkedIn: www.linkedin.com/in/kyrylo-o

2. Comarch

Comarch is a global software house that develops proprietary IT products and integrates them for enterprise clients.

Its product stack centers on Comarch ERP with embedded low-code process automation and document workflow capabilities that help automate finance, invoice capture, and operational processes.

Key Highlights

• Employs over 7,000 experts across more than 90 offices in over 30 countries.
• Operates data center services designed to meet Tier 3 and TIA‑942 standards.
• Maintains a 24/7 service desk and a Global Operations Center for continuous monitoring and managed operations.
• Comarch DMS includes OCR and AI-assisted invoice processing to accelerate document-driven workflows.

Services

• Business Process Management (BPM)
• Robotic Process Automation (RPA)
• Document Management System (DMS)

Contact Information

Website: www.comarch.com

Phone: +48 12 646 1000

Email: info@comarch.com

Address: Aleja Jana Pawła II 39A, 31-864 Kraków, Poland

LinkedIn: linkedin.com/company/comarch

3. Asseco Poland

Asseco Poland is a global producer of proprietary software for business and public administration, delivering solutions across finance, healthcare, administration, energy, telecommunications and enterprise markets. The company highlights its portfolio of sector-specific platforms and long-standing deployments for large institutional clients.

Asseco approaches business process automation through modular, cloud-capable architectures and integrated platforms that support omnichannel workflows and system integrations, enabling operational automation and enterprise-scale delivery.

Key Highlights

• Asseco Product Origination (Asseco PO) supports omnichannel banking product sales and automates verification steps while integrating with local credit bureaus, scoring engines and document repositories.
• Asseco FDS includes automation of detection processes to increase operational efficiency in monitoring and control workflows.
• Asseco Academy runs Microsoft Power Platform and Power Automate training paths, including a Microsoft Power Automate RPA Developer course.
• Asseco Academy holds an Amazon Web Services training partner status and offers accredited professional training across cloud and automation topics.

Services

• Product Origination (Asseco PO).
• Fraud & detection automation (Asseco FDS).
• Power Platform / Power Automate solutions.
• Voicebot & conversational automation.

Contact Information

Website: www.asseco.pl

Phone: +48 17 888 55 55. (asseco.pl)

Address: Olchowa 14, 35-322 Rzeszów. (asseco.pl)

4. Sii Poland

Sii Poland is an IT, engineering and business-services firm that builds software, integrations and data pipelines to automate enterprise workflows and back‑office processes. The company targets automation through platform integrations, custom development and data-driven solutions that reduce manual work across corporate systems.

Sii pairs enterprise platform implementation with generative‑AI pilots and in‑house engineering teams to move automation projects from pilot to production. Its footprint of Polish delivery centers and multiple industry practices enables scaling of workflow automation across finance, operations and customer-facing systems.

Key Highlights

• The firm employs over 7,500 “Power People.”
• Reported annual revenue of 2.2 billion PLN.
• Operating on the Polish market since 2006.
• Official enterprise partnerships include Microsoft, ServiceNow, SAP, Salesforce, Google Cloud, Workday, Tricentis, Atlassian and Adobe.

Services

• Testing & QA
• Data & Analytics
• Service Desk & User Support
• Build–Operate–Transfer

Contact Information

Website: sii.pl

Address: al. Niepodległości 69, 02-626 Warsaw, Poland

5. Future Processing

Future Processing is a Poland-headquartered technology consulting and software delivery partner that modernizes legacy systems and automates operational workflows using cloud, data and AI engineering. The company applies an engineering-led, product-focused approach to move process automation projects from discovery to production.

The firm pairs in-house development teams with multi-cloud tooling and AI-enabled practices to reduce operational cost and accelerate decision-making. That combination is particularly suited to regulated sectors such as finance and insurance where automation must meet governance and compliance requirements.

Key Highlights

• Founded in 2000 and employs more than 800 specialists.
• AWS Advanced Tier Services Partner with the AWS Cloud Operations Competency in Cloud Financial Management.
• Microsoft Partner since 2007 and also listed as a Google Cloud Partner.
• Recognised as a Leader on the IAOP Global Outsourcing 100 in 2024.

Services

• AI Readiness Assessment
• FinDataOps Discovery
• Value Prototype Sprint
• Support & Maintenance

Contact Information

Website: www.future-processing.com

Phone: +48 32 461 23 00

Email: sales@future-processing.com

Address: Bojkowska 37a, 44-100 Gliwice

6. STX Next

STX Next develops production-grade AI and business process automation that integrate AI agents, document processing, and workflow automation into enterprise systems. Their engineering practice builds on a Python-first stack and self-hosted model platforms to deliver agent-driven automation and OCR/LLM pipelines that remove repetitive operational work.

They take projects from discovery to a working MVP on a fixed-price, time-boxed cadence and then scale under time-and-materials engagements. Their delivery model embeds AI-augmented engineering practices and governance tailored for regulated industries.

Key Highlights

• STX Next is ISO/IEC 27001 certified.
• STX Next is an AWS Advanced Tier Services Partner.
• STX Next is a Snowflake Consulting Services partner.
• STX Next was founded in March 2005 in Poznań, Poland.

Services

• Machine Learning Development
• Data Engineering & Lakehouse
• Cloud Strategy & Consulting
• AI Workshops & Training

Contact Information

Website: stxnext.com

Email: business@stxnext.com

Phone: +44 7887 204459

Address: ul. Mostowa 38, 61-854 Poznań, Poland

7. Netguru

Netguru is a Poznań-headquartered software studio that designs and builds AI-enabled commerce and automation platforms for enterprises and marketplaces. The company combines product design, engineering, and data work to automate workflows and integrate ERP, CRM, payments, and logistics into scalable digital products.

Netguru applies API-first, microservices, MACH and headless architectures to enable interoperable automation at scale. Its delivery options are engineered to support long-term automation programs through dedicated teams, staff augmentation, and delivery centers.

Key Highlights

• Certified B Corporation® and holder of TÜV NORD recognition.
• Record NPS score reported on the site: 73, with 2,500+ projects delivered.
• Public partnerships highlighted on the site with Microsoft, AWS, and VTEX.
• 400+ people on board and 17+ years in market, per the company’s official metrics.

Services

• Product Design
• Web & Mobile Development
• AI & Machine Learning
• Quality Assurance

Contact Information

Website: www.netguru.com

Email: hello@netguru.com

Address: Nowe Garbary Office Center, Małe Garbary 9, 61-756 Poznań, Poland

8. BlueSoft

BlueSoft is a Polish custom software development company that has delivered enterprise IT projects since 2002. The firm combines cloud architecture, AI and data engineering with systems-integration experience to support banking, logistics, retail, insurance, and public-sector organizations.

BlueSoft helps clients automate and standardize operational workflows through API-led integration, cloud adoption, and robotic process automation delivered by cross-functional engineering teams. Their delivery emphasizes scalable cloud platforms and integration patterns that accelerate end-to-end business process automation.

Key Highlights

• Part of the Orange Group, shown on the company’s official site.
• States a workforce of 1,000+ IT experts on its Services and homepage materials.
• Used Talend suite supported by AWS RDS as the core ETL toolset in a life-science data migration case study.
• Implemented a Revenue Assurance solution for Canal+ that used Power BI to improve revenue protection and automate reporting.

Services

• Intelligent Document Processing
• AI Assistants & Process Automation
• Platform Engineering

Contact Information

Website: bluesoft.com

Phone: +48 22 37 37 000

Email: info@bluesoft.com

Address: Aleje Jerozolimskie 134, 02-305 Warsaw

9. Deviniti

Deviniti automates enterprise workflows by combining Atlassian implementation with custom software development and productized Jira apps. The company typically uses Jira Service Management as a foundation and extends it with integrations and bespoke code to streamline IT and support processes.

Deviniti develops Generative AI solutions, including self-hosted LLMs and AI agents, to add document processing, automated routing, and decision support into existing systems. The firm pairs consultancy, off-the-shelf Atlassian apps, and bespoke development to accelerate delivery and reduce integration friction.

Key Highlights

• Deviniti lists 330 IT experts on board.
• The company holds the Atlassian ITSM Specialized badge and the site states it is the only Partner with that badge in Central and Eastern Europe.
• Deviniti reports 18,000+ Jira Service Management customers using its apps.
• The site states Deviniti contributes to the Bielik open LLM project, which has been included in NVIDIA NIM microservices and Perplexity’s Sovereign AI program.

Services

• Generative AI Development
• Atlassian Professional Services
• Intelligent Document Processing
• Custom Software Development

Contact Information

Website: deviniti.com

Email: deviniti@deviniti.com

Address: ul. Sudecka 153, 53-128 Wrocław, Poland

10. 10Clouds

10Clouds is a Poland-based AI engineering firm that automates operational workflows for banks, insurers, and fintechs by converting manual processes into production-ready agentic workflows and AI-powered pipelines for credit assessment, identity verification, and claims processing. The company positions its work around measurable operational KPIs to shorten processing time and reduce error rates in regulated environments.

Their delivery approach begins with discovery workshops and proofs of concept and progresses to integrated deployments that pair process analysis and workflow orchestration with continuous improvement while protecting client intellectual property and meeting compliance requirements.

Key Highlights

• Select partner in the Claude Partner Network (Services Track), enabling custom Claude-based agents and Claude Code & Cowork training.
• AIConsole is an open-source desktop app and enterprise orchestration platform for building AI agents and agentic workflows.
• AIConsole and production deployments are hosted on Azure Cloud with LLMs running on Azure infrastructure and support multi-model switching.
• Forward-deployed engineering teams use tools like LangChain and PyTorch to build deep AI agents and integrate them with CRMs, ERPs, and backend systems.

Services

• AI Automation
• AI Platform (AIConsole)
• Forward Deployed Engineers
• AI Implementation

Contact Information

Website: 10clouds.com

Phone: +48 573 173 773

Email: hello@10clouds.com

Address: Warsaw Chmielna 73, 00-801 Warsaw

11. Merixstudio

Merixstudio is a Polish product engineering company that digitalizes business processes by building web and mobile platforms designed for operational workflows and integrations. Their typical technology stack pairs React or frontends with Python backends (Django or FastAPI) and Flutter for mobile, which suits backend-heavy automation and integration projects.

They combine product discovery and business analysis with embedded engineering teams to map current processes and deliver validated automation roadmaps. Their delivery approach emphasizes measurable CI/CD performance and AI-augmented practices to make process automation engagements traceable and predictable.

Key Highlights

• ISO 27001 and ISO 9001 certifications displayed on the company site.
• A Delivery Intelligence Dashboard that tracks DORA metrics plus PR Cycle Time and PR Revert Rate for live delivery visibility.
• Clutch 1000 recognition shown on the site for 2025.
• Company states it has been building software since 1999.

Services

• Business Process Digitalization
• Product Discovery & Business Analysis
• Enterprise Software Development
• AI-augmented Delivery

Contact Information

Website: www.merixstudio.com

Phone: +48 570 233 207

Phone: +48 783 102 302

Email: m.bien@merixstudio.com

Address: ul. Małachowskiego 10, 61-129 Poznań, Poland

12. Pirxon

Pirxon is a Polish automation firm that delivers end-to-end business process automation projects, replacing manual back-office work with orchestrated workflows, RPA, low-code apps, and AI-driven agents. Their delivery covers process analysis, implementation, monitoring, and staff enablement to ensure automations run in production with measurable impact.

The company adapts solutions to sectors such as finance, logistics, HR, and e-commerce and emphasizes incremental, low-disruption rollouts so existing IT systems remain intact while operations gain speed and accuracy.

Key Highlights

• Implements automation on Microsoft Power Platform with native AI and Copilot capabilities.
• Publishes two product lines: AssetsNinja (fixed-asset management) and SmartReactor (automated receivables and debt-collection platform).
• Reports more than 2,500 analyzed processes and over 550 implemented RPA and AI projects.
• SmartReactor integrates with external registries (KRD, ERIF, InfoMonitor) and supports automated e-deliveries and legal/collection workflows.

Services

• Consulting & Process Discovery
• RPA implementation
• Low-code applications (Power Apps)
• AI agents & Copilot integration

Contact Information

Website: pirxon.com

Phone: +48 58 320 57 34

Email: biuro@pirxon.com

Address: ul. Trzy Lipy 3, 80-172 Gdańsk, GPNT, Budynek B, parter

LinkedIn: linkedin.com/company/pirxon

13. Neoteric

Neoteric is a Polish software studio that designs, builds, and maintains AI-powered products for startups and enterprises. The company assembles bespoke product teams and follows a battle-tested process that moves projects from initial talks through workshops, design, development, and ongoing maintenance.

Their delivery emphasizes fast validation through short Neoteric AI Sprint workshops and rapid Proofs of Concept to prove value before full-scale development. This approach and their track record delivering AI and web products make them a practical option for business process automation projects that require quick validation and continued product support.

Key Highlights

• 300+ projects completed over the years.
• Best AI and ML Company in 2021
• Partnerships with JointJS, client.io, and yWorks.
• Projects implemented under European Funds and co‑financed by the European Regional Development Fund (contract POIR03.03.01-00-0001/17-00).

Services

• Generative AI development
• GPT integration
• Diagramming solutions
• Bespoke software development

Contact Information

Website: www.neoteric.eu

Address: Gdańsk (HQ): Marynarki Polskiej 163, 80-868 Gdańsk, Poland

Address: NY: 35 W 31st St, Store 1, New York, NY 10001

14. Billennium

Billennium is a Poland-based IT services firm that helps organizations automate business processes by combining integration, cloud engineering, data analytics, and AI-driven workflows. The company builds end-to-end automation solutions across enterprise platforms and cloud analytics to replace manual handoffs with automated pipelines and orchestrated integrations.

Billennium assembles cross-functional teams rapidly and runs a follow-the-sun delivery model from Polish delivery centres to provide continuous support for process management and validation work. The company highlights experience in regulated sectors, including pharmaceutical and public‑sector projects where quality controls and compliance matter.

Key Highlights

• 1,900+ professionals on board worldwide as stated on the company site.
• 250+ official certifications reported on the homepage.
• 13 offices across three continents supporting a follow-the-sun delivery model.
• Publicised technology partnership with Snowflake for cloud analytics and multi-cloud integration.

Services

• Staff Augmentation
• Managed Services
• Integration & Automation
• AI Governance Suite

Contact Information

Website: billennium.com

Phone: +48 532 220 237

Email: info@billennium.com

Address: Tadeusza Czackiego 15/17, 00-043 Warsaw

Conclusion

When choosing a business process automation partner in Poland, prioritize alignment between your business needs and the vendor’s delivery model. Decide whether you need a product-led solution or custom engineering, and weigh factors such as industry experience, regulatory and security requirements, integration capabilities, and the vendor’s approach to low-code, RPA, or AI automation. Consider team size and geographic reach for project scale and ongoing support, and balance time-to-market against long-term maintainability and total cost of ownership.

SoftPro is the featured international partner on this list and is included as an author-selected option for readers seeking a partner that operates in Poland and the surrounding region. Use the criteria above to shortlist vendors, validate capabilities through references or pilot projects, and require clear service level agreements before committing.