Leading RPA & Business Process Automation Companies in Croatia (2026)

Organizations often need to automate repetitive back-office and customer-facing processes but struggle to maintain data security, integrate bots with legacy ERPs and CRMs, and plan for ongoing bot maintenance and governance. When evaluating RPA and business process automation vendors for projects in Croatia, compare scalability and orchestration, process discovery and ROI modeling, attended versus unattended automation, platform integrations, security and compliance, deployment model and licensing, and service-level agreements for support and monitoring.

SoftPro appears first as the featured partner for this roundup and serves buyers across Croatia as an international partner.

Quick comparison of RPA & BPA companies in Croatia

1. SoftPro

We feature SoftPro as the author-selected international partner listed first in this guide to RPA and business process automation companies serving Croatia. The firm is positioned for enterprise and mid-market automation programs that require AI-driven process automation, cloud migration, and integration with ERP and CRM systems. The SoftPro website includes a Croatian language option, indicating support for clients in Croatia and other European markets.

Their site highlights technical strengths that align with automation projects: experience with .NET, ASP.NET Core, C#, Azure and AWS, plus stated capabilities in LLM integration and retrieval-augmented generation for automating business processes. The team also lists progressive web app development with React and modern front-end stacks, and it documents project management and QA practices in client testimonials.

Key Highlights

• More than 20 years of combined team experience is cited on the company homepage.

• Named case studies on the site include Portal biznesowy, System CRM/HRM, Platforma SAAS ETL, System wsparcia, and a social network for product promotion.

• The site references Umbraco website development in client work and a related testimonial.

• SoftPro details lift-and-shift migration and containerization services for moving legacy systems to cloud-native architectures.

Services

• Custom software development

• Web application development

• Cloud development and migration

• Artificial intelligence and automation

Contact Information

Website: soft-pro.pl

Phone: +48 571 282 759

Address: Poland, Warsaw, Mazowieckie Voivodeship, 13 Erasmus Ciołka St. 401

LinkedIn: www.linkedin.com/company/soft-pro-pl

2. Combis

Combis is a Zagreb-headquartered IT systems integrator and member of the HT Group that publishes a dedicated Robotic Process Automation offering branded as “Digital Worker.” The company’s RPA page documents measurable claims for that product, including a 20x speed improvement versus human entry and concrete task examples such as automatic invoice entry into ERP systems and bank statement reconciliation.

Buyers evaluating Combis for RPA and business process automation can request the vendor’s 30-minute consultation to identify candidate processes, receive a concrete savings calculation, and see a live demonstration with a customer example. The RPA page also lists a published monthly price range per digital worker (€1,300–1,400) and worked savings figures that buyers can use for an initial ROI comparison.

Key Highlights

• Operates a managed-cloud offering called Cloud No.9 presented on the company site as a flexible IT service model.
• Publishes an in-house automation product, Combis ARA, which the site describes as automating and simplifying approval and secure remote-access processes.
• Co-developed the OneCity App for smart-city management in partnership with Hrvatski Telekom, demonstrated on the site as a public-sector digital transformation project.
• Documented a Rimac Automobili case study where Combis integrated partner technologies including VMware, HPE, and NVIDIA for virtualised CAD/CAM workstations.

Services

• Robotic Process Automation
• Automation consulting
• Process discovery & ROI analysis
• Automation implementation

Contact Information

Website: combis.hr

Phone: +385 (0) 1 3651 222

Email: combis@combis.hr

Address: Radnička cesta 21, 10000 Zagreb, Croatia

LinkedIn: linkedin.com/company/combis

3. Asend

Asend is a Croatia-based business process automation firm located in Đakovo that builds robotic process automation and AI-driven solutions to reduce repetitive manual work. The company website presents focused offerings for process analysis, solution development, and system integration and includes explicit pages describing RPA and AI implementation benefits like time savings and error reduction.

Buyers evaluating Asend for RPA and business process automation should review the site’s technical portfolio and request a discovery conversation to verify platform experience and integration approach. The site lists a contact form and an email address for initiating scoping discussions with the team.

Key Highlights

• Holds vendor certifications for Microsoft Power Platform and UiPath.
• Lists platform tools and partners including Microsoft Power Platform, UiPath, n8n, OpenAI, Microsoft Copilot, Notion, and Zapier.
• Operates as a registered craft business named "Asend, obrt za računalno programiranje" in Đakovo.
• Privacy documentation references GDPR compliance and shows a privacy-policy update dated August 11, 2025.

Services

• Process Analysis
• Solution Development
• System Integration
• RPA & AI Implementation

Contact Information

Website: asend.hr

Address: Biskupa Ćirila Kosa 13, 31400 Đakovo, Croatia. (asend.hr)

4. STATIM d.o.o.

STATIM d.o.o. develops business software and automates business processes from Split, Croatia, and its website lists an RPA offering alongside product pages for DB Touch and Hotel’s Touch. The site also presents Ringo, an AI telephone agent that answers calls and schedules appointments.

The site does not publish technical RPA stack details or full implementation case studies, so buyers should review the linked product pages and request implementation references and integration details directly via the site contact. Prospective clients can contact info@statim.hr to ask for RPA project examples, deployment approaches, and integration specifics.

Key Highlights

• Ringo is described as an AI telephone agent that operates 0–24 and handles incoming calls and appointment scheduling.
• The site states the company has more than 20 years of experience and lists over 200 completed projects.
• STATIM publishes productized platforms named DB Touch and Hotel’s Touch as separate cloud business solutions.
• The website lists dedicated streams for software development, hardware development, and research & development with a single contact email (info@statim.hr).

Services

• Custom business software
• Cloud business platforms
• Hardware development
• Research & development

Contact Information

Website: statim.hr

Email: info@statim.hr

Address: Ruđera Boškovića 10, 21000 Split, Hrvatska

Address: Sarajevska 46D, 21000 Split, Hrvatska

5. IN2 Group

IN2 Group is a Croatia-based IT group that develops information systems and end-to-end digitalization solutions and publishes IN2bpm, a Business Process Management (BPM) platform for automating document approvals and task workflows. The site presents IN2bpm as a web application available on mobile and desktop and describes a complementary ePisarnica document system that includes OCR, barcode handling, and integrations with DMS, ERP and electronic signature systems.

Buyers evaluating IN2 for Business Process Automation should review the IN2bpm brochure and the platform’s verified capabilities on the official site. The site states IN2bpm is proven in more than 60 different processes, supports sequential and parallel approvals, is open for integration with other systems, and reports implementation timelines measured in days rather than months; the official site does not mention “RPA” or robotic process automation explicitly, so prospective customers should ask IN2 about any robotic automation, scripting, or bot tooling during vendor evaluation.

Key Highlights

• More than 30 years of software development and public-sector projects in Croatia and the region.
• Over 3,000 satisfied clients listed on the official site.
• More than 650 skilled and highly educated employees across the group.
• The IN2 Group comprises 10 member companies operating in five countries in the region.

Services

• IN2bpm (Business Process Management platform)
• ePisarnica (digital document and office automation)
• Custom software development
• Application integration and systems integration

Contact Information

Website: in2.hr

Address: Marohnićeva 1/1, 10000 Zagreb, Croatia

Phone: +385 1 6386 800

6. IBA Croatia (IBA Group)

IBA Croatia is the local Croatian site for IBA Group presenting enterprise software development and IT outsourcing services for regional clients. The site explicitly states that the IBA team automates master data management and lists Master Data Management as a defined service.

Buyers evaluating Robotic Process Automation and business process automation should review the company’s Master Data Management material alongside its SAP HCM and S/4HANA mentions, and examine the named IAM implementation for Allianz Hrvatska as an example of delivered enterprise automation. The site also offers a dedicated Warehouse Management Systems page that describes inventory-process automation to inspect for operational automation fit.

Key Highlights

• IBA Group lists a named project: implementation of an IAM solution for Allianz Hrvatska.
• The site promotes SAP sustainable solutions and support for ESG reporting under EU regulations.
• A Warehouse Management Systems page describes automation of inventory processes and error reduction in warehouse operations.
• The site enumerates industries served, including finance and banking, software and IT, telecom and media, energy and utilities, manufacturing, oil and gas, transport and logistics, and retail.

Services

• Master Data Management
• Data Management, Analytics & AI
• SAP services
• Warehouse Management Systems

Contact Information

Website: ibagroup.hr

Phone: +420 251 116 206

7. E‑Sustavi d.o.o.

E‑Sustavi d.o.o. is a Zagreb-based Odoo ERP integrator that implements, customizes, and supports Odoo to automate and connect business processes. The company’s website documents services for Odoo implementation, business-process analysis and optimization, Odoo module development, system integration, and a customer support portal.

The site does not mention robotic process automation or RPA tools explicitly. Buyers evaluating E‑Sustavi for RPA and broader business process automation should review the company’s documented Odoo module development, integration capabilities, process-analysis service, and ongoing maintenance and support, and examine the Croatian Odoo localization and support content to confirm hands-on experience with automation workflows.

Key Highlights

• 20+ years of company experience stated on the website.
• 500+ successfully completed projects listed on the homepage.
• Identifies itself as a proud partner of the European Bank for Reconstruction and Development (EBRD).
• Publishes Terminko, an in-house reservation system that the site says is used by primary schools and public health institutions.

Services

• Odoo ERP implementation
• Business process analysis and automation
• Odoo module development
• Systems integration

Contact Information

Website: www.e-sustavi.hr

Address: Lopatinečka ulica 5, 10 000 Zagreb

Phone: 01 3667 221

Email: info@e-sustavi.hr

8. Comminus

Comminus is a Zagreb-based IT firm established in 2004 that builds artificial intelligence, business intelligence, and data-management systems and delivers end-to-end project implementations for enterprise clients. The company presents AI Implementation, data science and machine-learning capabilities, digital transformation work, and software development on its official site.

The official site does not mention “robotic process automation” or “RPA” by name; buyers seeking RPA or business process automation should evaluate Comminus by reviewing its Microsoft enterprise-stack experience, its cloud-to-on-premise delivery options, and by requesting architecture examples or references that demonstrate workflow orchestration and integration.

Key Highlights

• The site lists named solutions called Agentic AI, Cognitive AI, Generative AI, Predictive AI, and Analytical AI.
• The company states it delivers user-friendly applications and robust BI solutions built on Microsoft’s enterprise stack and supports deployments from cloud to on-premise.
• The site maintains a blog and published a post titled "What are Microsoft Azure business solutions" on June 9, 2025.

Services

• AI Implementation
• Data Science and Machine Learning
• Digital Transformation
• Software Development

Contact Information

Website: www.comminus.hr

Phone: +385 1 6111 802

Email: info@comminus.hr

Address: Av. V. Holjevca 40, 10010 Zagreb

9. Protok (Protok.biz)

Protok builds RPA and business-process automation systems that replace repetitive tasks — phone calls, customer inquiries, invoices and quotes — with automated workflows and AI agents. The site documents concrete capabilities that target process automation, including voice AI reception, invoice processing that combines OCR with AI validation, internal RAG assistants, and an orchestration stack listing n8n, OpenAI, Claude, Make, Mistral and Hetzner EU hosting.

Buyers can evaluate Protok for RPA and business process automation by requesting the firm’s free 30‑minute calculation and the ROI payback studies published on the site, asking to review the ROI plan produced in the audit, and verifying technical and governance details such as EU hosting, a GDPR Art. 28 processing agreement, human approval gates for irreversible actions, and the vendor’s OCR plus orchestration approach for ERP and calendar integrations.

Key Highlights

• Publishes worked ROI examples with concrete estimates for HVAC, accounting and e-commerce that show monthly savings and payback timelines.
• Public pricing ranges and scope: voice AI receptionist setup ~€1,900; smaller projects from ~€1,500; serious systems €5,000–15,000; monitoring from €300/month.
• Contract guarantees include a paid-audit refund if the audit fails to find greater annual savings than its price, fixed-price implementation and a 90-day free-fix warranty.
• Protok is a brand of Neural Systems ID d.o.o., registered in Zagreb (Pinturska ulica 21, Hrašće Turopoljsko).

Services

• AI agents & chatbots
• Voice AI receptionist
• Invoice processing (OCR + AI validation)
• Internal AI assistants (RAG)

Contact Information

Website: protok.biz

Email: info@protok.biz

Phone: +385 91 530 1080

Address: Pinturska ulica 21, Hrašće Turopoljsko, 10020 Zagreb, Croatia

10. Datalab (PANTHEON)

Datalab HR d.o.o. is the vendor of the PANTHEON business-information system and positions the product as an ERP for accounting, manufacturing and veterinary workflows. The site lists named modules such as PANTHEON Manufacture and PANTHEON Vet, offers recorded webinars and customer testimonials that cite “significant automation of accounting tasks,” and publishes guides about automating wholesale and accounting processes.

The Datalab site does not use the term “RPA” or “robotic process automation” explicitly. Buyers evaluating Datalab for business process automation should review the product delivery options shown on the site, including PANTHEON Cloud Business Ready and PANTHEON Web Light, examine the downloadable guides titled "Moć automatizacije poslovnih procesa u veleprodaji" and "Digitalizacija računovodstvenih procesa," and watch recorded webinars such as the 18 March 2025 session on PANTHEON Manufacture to verify automation depth and integration paths.

Key Highlights

• Headquarters listed as Avenija V. Holjevca 40, 10000 Zagreb.
• Sales contact on the site: Phone 01 3535 595 and Email prodaja@datalab.hr.
• PANTHEON Web Light is advertised at a starting price of €14.90 per month on the site.
• The site states PANTHEON has been in use for more than 20 years and publishes country-specific sites for the region.

Services

• PANTHEON ERP
• PANTHEON Web Light
• PANTHEON Cloud Business Ready
• ePoslovanje

Contact Information

Website: www.datalab.hr

Phone: 01 3535 595

Email: prodaja@datalab.hr

Address: Avenija V. Holjevca 40, 10000 Zagreb

11. Seyfor Hrvatska

Seyfor Hrvatska d.o.o., based in Zagreb, is the Croatian subsidiary of the Seyfor group and develops ERP and business software that incorporate process automation capabilities. The company’s site explicitly states that deep.erp “supports the automation of complex business processes,” and Seyfor publishes RPA-focused materials that discuss robotic process automation for finance workflows.

Buyers evaluating Seyfor for RPA and business process automation should review its Microsoft Power Platform integrations and product pages that list Power Automate and Power Apps use in Seyfor Dynamics modules where approval workflows are fully automated. Procurement teams should also inspect deep.erp automation features and the Posrednik Seyfor – Yescor offering, which provides a RESTful API for e‑invoicing integration and asserts ISO 9001/27001 alignment.

Key Highlights

• Part of the Seyfor Group, which lists 34 software solutions and reported 228 million EUR revenue in 2025.
• The local company changed its name from Saop d.o.o. to Seyfor Hrvatska d.o.o. on 19 April 2023.
• Documents Microsoft Power Platform capabilities, explicitly listing Power Automate, Power Apps and Power BI, and uses Power Automate in Dynamics modules for automated approvals.
• Operates Posrednik Seyfor – Yescor, a certified Croatian e‑invoicing intermediary that states ISO 9001 and ISO 27001 alignment and exposes a RESTful API.

Services

• deep.erp implementation
• Microsoft Power Platform automation
• Posrednik Seyfor – Yescor e‑invoicing

Contact Information

Website: www.seyfor.com

Phone: +385 1 55 59 773

Email: info@seyfor.hr

Address: Avenija Dubrovnik 46, 10010 Zagreb

12. Neyho

Neyho is a Croatian software studio based in Velika Gorica that builds robotic process automation and business process automation solutions. The company presents a proprietary workflow platform called EYWA and lists named automation projects including DataCraft, DreamCatcher, and a predictive analytics solution for data centers.

The website does not publish a detailed technology stack, so buyers should evaluate Neyho for RPA by reviewing EYWA's workflow modeling and the project write-ups and client testimonials shown on the site, then request a demo or proof-of-concept. For procurement checks, ask Neyho for implementation architecture, measurable POC outcomes, and service-level details referenced in their case pages and contact form.

Key Highlights

• Holds ISO 9001:2015 and ISO/IEC 27001:2022 certifications.
• Lists a research collaboration with the University of Zagreb's Faculty of Organization and Informatics on DCAASO and AgriGuard EOS.
• Displays client logos and testimonials that include A1 Croatia and Intesa SanPaolo.
• Homepage cites quantified automation outcomes: 50% cost savings, 80% reduction in average handling time, and 500+ hours reclaimed.

Services

• Robotic Process Automation (RPA)
• Workflow automation (EYWA)
• Predictive analytics
• AI orchestration

Contact Information

Website: www.neyho.com

Phone: 00385 99 211 4741

Email: info@neyho.com

Address: Kolodvorska 64B 10410 Velika Gorica

Conclusion

SoftPro is featured as the author-selected international partner listed first in this guide and is positioned to serve enterprise and mid-market automation needs in Croatia through cross-border delivery. This placement reflects a selection for organizations seeking an external partner with a focus on larger-scale automation initiatives.
When comparing local integrators, product vendors, and smaller studios, prioritize technical depth in RPA and BPM and request concrete architecture and scalability plans. Match the provider’s delivery model to your project complexity and timeline and clarify ongoing maintenance, support SLAs, and bot lifecycle management. Confirm integration capabilities with your core systems and evaluate governance, security controls, and compliance with local regulations. Ask for pilot projects, customer references, and transparent pricing before making a procurement decision.

Frequently asked questions

How much does implementing RPA or business process automation typically cost for a company in Croatia?

Costs vary widely depending on process complexity, licensing model, and whether you use cloud or on-premise hosting. Expect to budget for assessment, software licenses, implementation, and ongoing maintenance. Request detailed proposals from several local vendors to get accurate estimates.

What factors should I compare when choosing between SoftPro, Combis, IN2 Group, and other Croatian automation vendors?

Compare vendor experience in your industry, demonstrable case studies, technical fit with your systems, and post-launch support capabilities. Evaluate implementation methodology, governance practices, and the vendor’s approach to security and scalability. Ask for references and a pilot or proof of concept before committing.

When should a Croatian company choose an ERP-focused firm like Datalab (PANTHEON) versus an RPA/BPA specialist?

Choose an ERP-focused firm when you need to replace or consolidate core business systems and align processes around a new platform. Choose an RPA/BPA specialist when you want to automate repetitive tasks across existing systems without a full ERP overhaul. In many cases a combined approach or collaboration between ERP and automation vendors delivers the best outcome.

What is the typical timeline for an RPA or BPA project in Croatia from assessment to enterprise scaling?

A discovery and pilot phase typically takes a few weeks to a few months depending on scope. Scaling successful automations across the organisation can take several additional months to over a year for complex environments. Strong change management and governance shorten time to value.

What are the main risks and benefits to consider before starting an automation project with Croatian providers like SoftPro, Combis, or STATIM d.o.o.?

Benefits include faster processing, fewer manual errors, and improved compliance. Risks include automating poorly designed processes, fragile bots without proper maintenance, and unclear ownership or governance. Mitigate risks with a phased pilot, clear ROI metrics, and selecting vendors that offer robust support and governance practices.