Top 11 CRM Development Companies in Iceland

Businesses operating in Iceland often struggle to adapt off-the-shelf CRM systems to local language needs, regulatory requirements, and integrations with regional accounting and payment tools. Buyers should compare vendors on customization, third-party integrations, data protection and compliance, localization and support availability, deployment and maintenance costs, and proven experience delivering scalable CRM solutions.

SoftPro is the featured international partner leading this list and serves buyers across Iceland with tailored CRM development and implementation services. Evaluate SoftPro alongside other firms based on technical stack, delivery model, post-launch support, and measurable business outcomes to find the right fit for your organization.

1. SoftPro

SoftPro is the featured international partner in this Top 11 CRM Development Companies in Iceland roundup and is recommended for Icelandic organizations seeking offshore CRM development, platform modernization, and SaaS product delivery. Headquartered in Warsaw, Poland, the agency engages with enterprise and mid-market clients across Northern Europe on integrations, custom modules, and long-term support contracts.

SoftPro builds on the Microsoft stack with and .NET Core and executes cloud migrations and cloud-native architectures on Azure. The team delivers enterprise CMS projects and migration work while pairing backend development with frontend frameworks and cloud tooling to support integrations and operational maintenance.

Key Highlights

• Website runs Umbraco CMS (site reports Umbraco version 17.3.0.0).
• Publicly cites experience with both AWS and Microsoft Azure for cloud development and migrations.
• Lists frontend expertise in React and alongside backend Microsoft-stack skills.
• States more than 20 years of combined team experience on the company website.

Services

• Software Development
• Web Application Development
• Cloud Development
• Artificial Intelligence

Contact Information

Website: soft-pro.pl

Phone: +48 571 282 759

Address: Poland, Warsaw, Mazowieckie Voivodeship, 13 Erasmus Ciołka St. 401

LinkedIn: www.linkedin.com/in/kyrylo-o

2. Origo hf.

Origo hf. is an Icelandic information-technology group that designs and delivers customer-facing systems by developing and integrating business applications to centralize customer data and automate sales and service workflows. The company uses local engineering teams to tailor implementations for Icelandic enterprises and public-sector organizations.

Origo pairs in-house software development with systems integration and delivery services to carry CRM projects from requirements through rollout and ongoing support. Their focus on connecting CRM functionality with back-office systems helps customers consolidate customer records and streamline operational processes.

Key Highlights

• Created by the 2018 merger of Nýherji, TM Software and Applicon.
• Publishes Microsoft solutions on its site and identifies an Azure partnership with Microsoft Dynamics 365 and Business Central offerings.
• References ISO 27001 security certification on solution pages.
• Headquarters listed at Borgartún 37, 105 Reykjavík, Iceland.

Services

• Digital transformation
• Quality & procurement solutions
• Microsoft Fabric & analytics
• Backup & replication services

Contact Information

Website: www.origo.is

Phone: +354 516-1000

Address: Borgartún 37, 105 Reykjavík, Iceland

3. LS Retail (HQ Iceland)

LS Retail is an Iceland-based developer of unified point-of-sale and retail operations software built on Microsoft Dynamics 365 Business Central that connects in-store sales, inventory, and customer profiles with back-office ERP data. The company’s Microsoft-stack architecture and partner-led delivery model make it relevant for CRM development work that needs loyalty, POS interactions, and ERP-driven customer records unified across multiple locations.

LS Retail supports global deployments from its Reykjavík-area headquarters and works through certified implementation partners to deliver configurable CRM-adjacent solutions tied to transaction and inventory workflows. Its emphasis on embedding customer data inside a single commerce and finance platform helps retailers and hospitality operators use transactional signals in CRM and loyalty workflows.

Key Highlights

• Powers software in 110,000 stores, restaurants, and outlets worldwide.
• Operates in 157 countries and sells through a network of over 320 certified partners.
• Completed acquisition of K3 Global Accounts and K3 Unisoft in June 2026 to broaden enterprise retail capabilities.
• Positions itself as the largest Microsoft independent software vendor (ISV) for retail.

Services

• Professional services
• Software enhancers
• Payment processing
• Academy training

Contact Information

Website: www.lsretail.com

Phone: +354 4145700

Email: dataprivacy@lsretail.com

Address: LS Retail ehf., Hagasmari 3, 201 Kopavogur, Iceland

Address (USA): LS Retail LLC, 9925 Haynes Bridge Rd, Ste 200 #806, Alpharetta, GA 30022

4. Wise / Wise lausnir ehf.

Wise lausnir ehf. is an Icelandic digital solutions firm that implements Microsoft Dynamics CRM and integrates it with Business Central and Microsoft 365 to create connected customer and financial systems. The company targets Icelandic organisations that need local delivery, integration between CRM and ERP, and ongoing operational support for deployed CRM solutions.

Wise executes both cloud and on-premises projects and maintains local service channels to support long-term CRM operation and maintenance for its customers.

Key Highlights

• Company registration number (Kt.) 630407-0870, VAT number 94235 and LEI 64885VT4VXL8LQ081789 are published on the site.
• Staffed support centre reachable at 545 3200 Monday–Friday 08:00–17:00 and an after-hours backup line at 571 3589 (paid service).
• Operates customer service portals for service requests at and.
• Named collaboration partner of the year by Companial on June 10, 2026.

Services

• Automation
• Business Intelligence
• Hosting & Operations
• AI Solutions

Contact Information

Website: wise.is

Phone (Support): 545 3200

Phone (After-hours): 571 3589

Address: Ofanleiti 2, 103 Reykjavík ; Hafnarstræti 91, 600 Akureyri

5. Tegra ehf.

Tegra ehf. implements and extends Microsoft Dynamics 365 Business Central to connect sales, customer records, e-commerce, POS, payments, and logistics into a single operational platform. The company builds custom web apps and Business Central extensions that keep customer and order data synchronized across channels, which makes their work directly relevant to CRM development projects in Iceland.

Tegra demonstrates CRM-capable delivery through live integrations and industry deployments for retailers, automotive operators, and hospitality brands. The firm has completed Business Central projects for clients such as JYSK, Europcar (Höldur), and Forest Lagoon that show practical CRM and customer-data automation in production environments.

Key Highlights

• Microsoft Solutions Partner badge shown on the company site.
• More than 80 specialists operating across five countries according to the company’s Solutions page.
• 100% employee-owned company structure stated on the official site.
• Provides ready-made Business Central extensions named on the site, including Tegra Cloud Banking, Tegra Payments, Tegra Logistics, Tegra EDI, and Tegra Azure Connector.

Services

• ERP implementation & training
• E‑commerce integrations
• Payments, EDI & logistics connectors

Contact Information

Website: tegra.is

Phone: +354 415 7900

Email: tegra@tegra.is

Address: Hlíðasmári 4, 201 Kópavogur

6. Stirna Consulting

Stirna Consulting is a Reykjavík-based software consultancy that implements customer relationship management systems and architects data-driven customer experiences for public and private organizations. The firm emphasizes stakeholder alignment and cross-functional collaboration to ensure CRM deployments are adopted and deliver measurable business results.

The team combines academic research and practical governance frameworks to design CRM solutions that embed automated workflows and sentiment analysis. Stirna routes customer feedback into actionable insights so sales, marketing, and service teams can improve customer value over time.

Key Highlights

• Microsoft partner based in Reykjavík, Iceland.
• Specializes in Microsoft Dynamics 365 Customer Engagement and Power Platform implementation, customizations, and support.
• Published a peer-reviewed article in Government Information Quarterly (2024) on strategic AI use in the public sector.
• Author of a Stirna whitepaper, “Agentic AI Framework for the Public Sector” (2025).

Services

• CRM implementation
• Automated workflows
• Sentiment analysis integration
• Business intelligence integration

Contact Information

Website: stirna.is

Phone: (+354) 691 7778

Email: info@stirna.is

Address: Langholtsvegur 21, 104 Reykjavík, Iceland

7. dk hugbúnaður ehf.

dk hugbúnaður ehf. builds modular business management software for the Icelandic market. The company presents configurable product modules and web/mobile interfaces designed to manage transactional and customer-facing processes.
Their product set centralizes customer and sales workflows and exposes integration points that allow transactional data to feed dashboards and external systems, making the platform applicable to CRM development projects for Icelandic businesses.

Key Highlights

• Three subscription packages are listed with monthly prices: dk Kjarni (kr. 19.250), dk Vöxtur (kr. 29.500), and dk Tindur (kr. 39.000).
• Lausnatorg is a web‑services marketplace that can synchronize external systems with dk data.
• Cloud hosting handles all data backups and manages automatic software updates to maintain operational reliability.
• User guides and training content are hosted at and the site lists multi‑factor authentication as a feature.

Services

• Payroll system (Launakerfi)
• Point-of-sale (dk POS)
• Worktime/project bookkeeping (Verkbókhaldskerfi)

Contact Information

Website: www.dk.is

Phone: 510-5800

Email: dk@dk.is

Email: hjalp@dk.is

Address: Dalvegur 30, 201 Kópavogur; Skipagata 9, 600 Akureyri

8. Sessor ehf.

Sessor is an independent IT and finance consultancy that bridges operational teams and technical solutions to increase automation, speed, and reliability. This combination suggests suitability for CRM initiatives that require close integration between customer workflows and finance systems.

The firm emphasizes process redesign, disciplined implementation, and ongoing follow-up to secure measurable outcomes. Sessor also invites short introductory meetings to scope projects and align on practical, day-to-day solutions.

Key Highlights

• Client testimonials on the site name Íslyft, ÍSBAND, and Kraftvéla as references to implemented projects.
• The site states Sessor aims to lower total operational cost through combined finance and technical expertise and streamlined work processes.
• Published operating hours are Monday–Friday, 9:00–16:00, and the site includes a call-to-action to book a short meeting for project scoping.

Services

• Information Technology.
• Finance & Accounting.
• Independent Consulting.

Contact Information

Website: www.sessor.is

Phone: +354 590 9000. (sessor.is)

Address: Vesturvör 30C, 200 Kópavogur. (sessor.is)

Address: Strandvegur 63, 900 Vestmannaeyja. (sessor.is)

Address: Hafnarstétt 3, 640 Húsavík. (sessor.is)

9. M7 ehf.

M7 develops, customizes, and operates Microsoft Dynamics and Power Platform solutions for Icelandic organizations, delivering local-language adaptations and automation tailored to Icelandic business processes. Their team handles implementations, upgrades, and ongoing application operations that connect finance, operations, and customer-facing workflows.

Because Dynamics 365 and Power Platform include customer engagement capabilities, M7’s delivery model and Icelandic localizations make them a fit for CRM projects that require tight ERP-to-CRM integration and local compliance.

Key Highlights

• Recognized as "Framúrskarandi Fyrirtæki 2024" by CreditInfo.
• Named "Fyrirtæki ársins 2022" and listed as a model company in 2022.
• Announced relocation to larger offices at Silfursmára 12 on June 1, 2026.
• Publishes Power BI reporting capabilities and lists Microsoft Azure among its solution stack.

Services

• Business process automation
• Custom module development
• Systems migration and upgrades
• Reporting & analytics

Contact Information

Website: www.m7.is

Phone: +354 552 3333

Email: m7@m7.is

Address: Silfursmári 12, 201 Kópavogur

Address: Hlíðasmára 19, 201 Kópavogur

([m7.is](https: //www.m7.is/))

10. Capacent Ísland

Capacent Ísland is a Reykjavík-based management and financial consultancy that works with both private and public sector clients to improve operations and governance.

The firm lists IT advisory, software selection and implementation among its offerings and describes delivery built on established project management practices, which positions it to manage CRM development and rollouts in Iceland.

Key Highlights

• Company registration number (Kt.) listed as 521022-0350 on its site.
• Announced membership in the sustainability network Festu on November 8, 2023.
• Publicly named a sponsor of the Pink Ribbon (Bleika slaufan) campaign in November 2023.
• States standard service hours are provided during 09:00–17:00 on weekdays in its terms and conditions.

Services

• Finance outsourcing
• Operational consulting
• Mergers & acquisitions advisory

Contact Information

Website: capacent.is

Phone: +354 534 5500

Email: info@capacent.is

Address: Laugavegur 182, 105 Reykjavík

11. Tölvugerði ehf.

Tölvugerði ehf. builds and integrates CRM-capable business software for Icelandic companies by embedding customer and sales workflows into clients' accounting and ERP systems. The company focuses on practical integrations and operational delivery to ensure CRM data flows between sales tools and finance systems.

They combine on-site consultancy with remote support and tailor deployments to either cloud or local platforms so solutions match each client's operational needs. Their delivery emphasizes connecting mobile sales tools to back-office systems to create usable CRM workflows for Icelandic businesses.

Key Highlights

• Implements the Uniconta cloud accounting platform that includes CRM modules.
• Supports ÓpusAllt, an Icelandic ERP with finance, customers, sales, inventory, production, and job-accounting modules used in Iceland for decades.
• Offers the Eldey mobile sales system with direct integrations to both ÓpusAllt and Uniconta for real-time sales connectivity.
• Maintains a dedicated remote support portal at for customer assistance and troubleshooting.

Services

• IT consultancy
• Data backup
• Antivirus & endpoint protection
• Microsoft 365 deployment

Contact Information

Website: www.tolvugerdi.is

Address: Krókháls 1, 110 Reykjavík

Phone: 534-6300

Email: info@tolvugerdi.is

Conclusion

SoftPro is the featured international partner in this Top 11 CRM Development Companies in Iceland roundup and is recommended for Icelandic organizations seeking offshore CRM development, platform modernization, and SaaS.
When choosing among local providers, prioritize the partner that matches your platform preference and integration needs, including ERP and financial systems. Consider whether you need retail or POS alignment, Icelandic language and regulatory support, or a consultancy approach versus a productized solution. Balance budget and timeline constraints against the need for customization and long-term support to ensure the selected vendor can deliver and maintain the CRM solution over time.