13 Best IT Support Outsourcing Agencies in the Czech Republic

Companies expanding operations or outsourcing IT in the Czech Republic often struggle to maintain reliable support, meet local compliance, and control costs while scaling technical teams. Buyers should compare service levels and response times, language and on-site support, security and compliance capabilities, technical specializations, pricing transparency, and contract flexibility.

SoftPro is the featured international partner leading this selection and serves buyers across the Czech Republic. The other agencies are assessed against those criteria so buyers can identify the best operational fit for their IT support needs.

1. SoftPro

As the featured international partner in this roundup of IT support outsourcing agencies for the Czech Republic, SoftPro presents a Warsaw-based engineering group well suited to cross-border engagements for SaaS platforms, enterprise portals, and long-term platform support projects. The team serves clients across Central Europe and is positioned to deliver outsourced IT support, migrations, and managed development for companies of every size.

SoftPro's engineering bench centers on, .NET Core and C#, and it applies Microsoft cloud competencies to complex enterprise migrations while handling frontend and backend development. The company pairs full-stack web development with cloud migration experience and specific CMS project work, including Umbraco implementations and platform modernization.

Key Highlights

• Over 20 years of combined team experience in custom software projects.
• Provides ongoing support and maintenance for deployed systems.
• Case studies include portal business platforms, CRM/HRM systems, a SaaS ETL platform, and support-system projects.
• Builds web applications with React and for responsive front-end delivery.

Services

• Software development
• Web application development
• Cloud development
• Artificial intelligence

Contact Information

Website: soft-pro.pl

Phone: +48 571 282 759

Address: Poland, Warsaw, Mazowieckie Voivodeship, 13 Erasmus Ciołka St. 401

LinkedIn: www.linkedin.com/in/kyrylo-o

2. Cleverlance Enterprise Solutions

Cleverlance Enterprise Solutions' official website redirects to Avenga, which presents end-to-end software engineering and enterprise-grade managed services that cover managed IT operations, cloud services, cybersecurity, and DevOps. The site positions those capabilities as AI- and automation-enabled delivery models for running and supporting critical enterprise systems.

The site lists Czech delivery locations in Prague, Brno, and Ostrava and highlights managed operations designed to triage and resolve incidents as part of a 24/7 outsourcing delivery model. This combination of local Czech offices and AI-driven managed services aligns with IT support outsourcing needs for enterprise clients seeking regional delivery and continuous operations.

Key Highlights

• 6000+ tech professionals listed on the group’s site.
• 16 delivery locations worldwide, including multiple Czech offices.
• Proprietary AI Labs program that delivers production-ready AI solutions in as little as 12 weeks.
• States that AI agents can autonomously handle up to 70% of incidents in managed services.

Services

• Managed Services
• Software Engineering
• AI Services
• Data Services

Contact Information

Website: cleverlance.cz

Address (Prague): 2500/20a Voctářova, 180 00 Prague 8, Czech Republic

Address (Brno): 326/3 Vlněná, 602 00 Brno, Czech Republic

Address (Ostrava): 355 Stanislavského, Ostrava, Czech Republic

3. Etnetera (Etnetera Core)

Etnetera Core builds custom end-to-end software solutions for enterprise clients, covering UX and product design through implementation and long-term maintenance. Their delivery approach centers on sustained engagement and staffed teams that continue development and operational support over time.

This delivery model includes renting experienced teams and running projects as long-term engagements, which aligns with IT support outsourcing needs for companies that require ongoing development, operations, and platform evolution.

Key Highlights

• Part of the Etnetera Group, positioned alongside sister companies that cover creative, data, and activation services.
• Public reference clients include O2, ŠKODA AUTO, ČSOB, Allianz, and Rossmann.
• Highlights on the site cite projects such as O2 Videotéka and O2 TV and note 20+ years of group experience on selected accounts.
• The company publishes a designated security-incident contact address: security@etnetera.cz.

Services

• Cloud modernization
• Mobile & web applications
• Data & analytics
• Security services

Contact Information

Website: www.etnetera.cz

Phone: +420 233 326 810

Email: info@etnetera.cz

Email: obchod@etnetera.cz

Address: Jankovcova 1037/49, 170 00 Praha 7

4. Soitron (Soitron CS)

Soitron (Soitron CS) is a Central European systems integrator operating in the Czech Republic since 1991 that delivers managed IT outsourcing, staff augmentation, and cloud and cybersecurity solutions. The company targets enterprise-scale clients with SLA-driven delivery and a best‑shore approach to combine local presence and regional delivery capabilities.

Its delivery model pairs SLA-backed managed services and a 24/7 service desk with automation tooling such as the Soitronaut network automation platform to accelerate provisioning and reduce repetitive operational tasks. This combination of tooling and staffed support positions Soitron as a practical option for outsourced IT operations in the Czech market.

Key Highlights

• Present in seven countries across Central and Eastern Europe and the United Kingdom.
• Employs more than 800 international experts ’s published materials.
• Publishes formal SLA tiers (Bronze, Silver, Gold) with 8x5 and 24x7 coverage and published response targets of 2 hours, 1 hour, and 30 minutes respectively.
• Lists technology partnerships with vendors including Cisco, HP, Avaya, Checkpoint and Ironport for networking and communications projects.

Services

• Managed Network Services
• Cybersecurity & SOC
• Robotic Process Automation (RPA)
• Contact Centre Solutions

Contact Information

Website: www.soitron.cz

Phone: +420 266 199 918

Email: info@soitron.cz

Address: SOITRON s.r.o., Plzeňská 3351/19, 150 00 Praha 5 – Smíchov, Czech Republic

5. Profinit (now Amdocs/Profinit EU)

Amdocs/Profinit EU is a Prague-headquartered engineering firm that builds and modernizes enterprise systems and provides nearshore teams from the Czech Republic to European clients. The company embeds experienced engineers into client organizations to handle application maintenance, platform evolution, and long-term delivery engagements.

Its delivery model centers on multi-year partnerships and team extension for IT support outsourcing needs, making it a practical choice for firms seeking stable, locally based Czech nearshore capacity with integration into client processes.

Key Highlights

• 27 years of experience as stated on the company homepage.
• 650+ IT professionals across Europe listed on the site.
• 84% of the engineering workforce is described as senior-level engineers.
• 10+ years average client relationship duration reported by the company.

Services

• Custom SW Development
• Data Warehouses
• AI Assistants
• Cloud Solutions

Contact Information

Website: profinit.eu

Address: International Business Center (IBC), Pobřežní 620/3, 186 00 Prague 8, Czechia

6. Profinit (alternate listing)

Profinit is now operating under the Amdocs brand and is headquartered in Prague, delivering enterprise software engineering, data and analytics, and AI solutions for large organizations. The company emphasizes nearshore delivery and end-to-end project execution from modernization to cloud-enabled analytics platforms.

Its regional delivery centers and published case studies for banks and fintech demonstrate capability as an IT outsourcing partner for application support, systems modernization, and analytics operations.

Key Highlights

• 27 years of experience and 650+ IT professionals across Europe.
• 84% of engineers are senior-level and average client relationships exceed 10 years.
• Power BI reporting automation case study reported a 50% reduction in report preparation effort and a 20% increase in analytical capacity.
• Built an ML-powered decision engine that scaled from 1M to 2M+ monthly requests for a fintech client recognized as UK’s 2024 Fintech Scale-up of the Year.

Services

• Systems Modernization
• Data Foundation
• AI Testing
• Nearshore Delivery

Contact Information

Website: profinit.eu

Address: International Business Center (IBC), Pobřežní 620/3, 186 00 Prague 8, Czechia

Email: vladimir.dynda@profinit.eu

Address: Ballindamm 8 (c/o CREON), D-20095 Hamburg, Germany

Email: rainer.vorwerk@profinit.eu

Address: Kukuričná 163/1, 831 03 Bratislava – Nové Mesto, Slovakia

Email: tomas.mojzis@profinit.eu

7. Soitron (alternate)

Soitron delivers end-to-end managed IT services for enterprise clients from its Czech operations, combining local field teams with remote operations to maintain business continuity. The company uses a mix of datacenter capacity and a dedicated Security Operations Centre to handle 24/7 support and incident response, which fits common outsourcing requirements for regulated industries.

Soitron’s delivery model pairs on-the-ground teams with centralized operations to support infrastructure, communications, and long-term managed services for organizations that need continuous support and threat monitoring. Its corporate site presents client work across manufacturing, finance, energy, public sector, and healthcare, which demonstrates operational experience for industry-specific outsourcing engagements.

Key Highlights

• Founded more than 30 years ago, with company origins shown in 1991 on the corporate timeline.
• Operates in seven countries across Europe and the United Kingdom.
• Partner and certification badges displayed on the site include Palo Alto Networks, Kaspersky, Yealink and an ITIL badge, and the ISO 14001 logo appears among certification graphics.
• Annual reports are published on the site, including a 2024 annual report.

Services

• IT outsourcing
• IT support and consulting
• Unified communications
• Network solutions

Contact Information

Website: www.soitron.cz

Address: SOITRON s.r.o., Plzeňská 3351/19, 150 00 Praha 5 – Smíchov, Česká republika

Phone: +420 266 199 918

Email: info@soitron.cz

Address (Slovakia): SOITRON, s.r.o., Plynárenská 5, 829 75 Bratislava 25, Slovenská republika

Phone (Slovakia): +421 2 5822 4111

Email (Slovakia): info@soitron.sk

8. Profinit / Amdocs (group listing)

Profinit designs and delivers custom technology solutions from its Prague delivery center, specializing in software engineering, data and analytics, and artificial intelligence. The company builds and modernizes enterprise systems and supports long-term delivery models that align with European nearshore sourcing needs.

The firm operates delivery centers and nearshore partnerships that make it a practical option for IT support outsourcing from the Czech Republic. Its project delivery approach and regional presence support sustained engagements with enterprise clients.

Key Highlights

• 27 years of experience in enterprise IT services.
• 650+ IT professionals across Europe.
• 84% of staff are senior-level engineers.
• 2,000+ successful projects delivered.

Services

• Nearshore delivery
• Systems modernization
• AI testing
• Business intelligence

Contact Information

Website: profinit.eu

Address (Headquarters): International Business Center (IBC), Pobřežní 620/3, 186 00 Prague 8, Czechia

Address (Germany): Ballindamm 8 (c/o CREON), D-20095 Hamburg, Germany

Address (Slovakia): Kukuričná 163/1, 831 03 Bratislava – Nové Mesto, Slovakia

Email: vladimir.dynda@profinit.eu

Email: rainer.vorwerk@profinit.eu

Email: tomas.mojzis@profinit.eu

9. Asseco Central Europe

Asseco Central Europe builds and operates sector-specific technology platforms across the Czech Republic and neighbouring markets.

Its regional presence and long-term delivery experience with regulated clients in banking, healthcare, utilities and public administration make it a practical partner for outsourced IT support that must integrate with enterprise systems and comply with local regulations.

Key Highlights

• The company states it has been operating for 30 years in the region.
• The site lists dedicated competence centres for Infrastructure and Security, Data Warehouses and Business Intelligence, Enterprise Architecture and the SAMO framework.
• Asseco Central Europe runs the UpSteer startup incubator mentioned on its news pages.
• The site links ERP offerings to Asseco Solutions for enterprise-level system implementations.

Services

• Consulting
• Software development
• Custom IT solutions

Contact Information

Website: ce.asseco.com

Phone: +420 234 292 500

Address: Budějovická 778/3a, 140 00 Praha 4, Czech Republic

10. ANECT

ANECT is a Czech IT company that helps large enterprises and public institutions design, integrate, and operate secure, hybrid IT environments with a focus on reliable day-to-day operations and risk-aware architecture. The firm emphasizes coordinated delivery across vendors and tools to keep critical services available and maintain compliance demands for complex infrastructure.

Its delivery model centers on staffed managed operations and security-aware tooling that make ANECT a practical option for organizations in the Czech Republic seeking outsourced IT support with strong operational and cybersecurity coverage.

Key Highlights

• Founded in 1996 and states more than 30 years of experience.
• Reports a team of 130+ professionals and highlights a range of industry certifications.
• Cites more than 180 customers across sectors and a presence in both the Czech Republic and Slovakia.
• Develops in-house capabilities such as XTENDISE (a web app for Cisco ISE and 802.1X) and CLASHING interactive cybersecurity training, and operates a Security Operations Center (SOCA).

Services

• Enterprise architecture
• Information & cybersecurity
• Operations & management

Contact Information

Website: www.anect.com

Phone: +420 271 100 100; +420 271 100 999 (technical support, nonstop)

Address: Purkyňova 646/107, 612 00 Brno – Medlánky

11. Asseco Central Europe (alternate)

Asseco Central Europe is a regional software house that builds proprietary enterprise systems for banking, healthcare, public administration, utilities and other sectors across Central Europe. The company pairs application development with hands-on infrastructure operation to deliver end-to-end IT services from local teams in the Czech Republic and neighboring markets.

Asseco Central Europe combines systems engineering with live operations and customer support, including on-site and remote delivery models, which aligns with IT support outsourcing needs in the Czech Republic. Its delivery approach emphasizes multivendor architecture and the ability to maintain customers’ production environments over time.

Key Highlights

• Employs more than 3,000 people across the Asseco Central Europe Group.

• Provides a Platform as a Service (PaaS) environment for development and deployment of customer applications.

• Lists multivendor infrastructure expertise that explicitly includes HPE, IBM, VMware, Cisco, F5 and Huawei technologies.

• Runs a remote SAP HELPDESK with an internet-accessible ticketing tool and offers 24/7 maintenance and customer support.

Services

• Managed Infrastructure & Virtualization

• SAP Application Support

• Platform as a Service (PaaS)

• Network & Security Operations

Contact Information

Website: ce.asseco.com

Phone: +420 234 292 500

Email: sales@asseco-ce.com

Address: Budějovická 778/3a, 140 00 Praha 4, Czech Republic

12. AutoCont (AutoCont Control Systems)

AutoCont Control Systems is a Czech engineering company that integrates hardware and software for industrial automation and data center projects. The company combines local engineering teams with on-site delivery to support installation and operational needs for control rooms and server facilities.

Its staffing and delivery model allows clients to outsource infrastructure and first-line hardware support while keeping procurement and on-site maintenance consolidated under a single local supplier in the Czech Republic.

Key Highlights

• Offers DCIM-driven infrastructure and related technologies for data center and control-room projects.

• Acts as commercial representative for Emerson Network Power brands including Knürr, Avocent, and Liebert, and for ServerTech, Adder, and Black Box.

• Industrial automation division commercially represents Mitsubishi Electric, Beijer Electronics, and Siebert Industrielektronik.

• Provides technical consulting, specialist training, and warranty and post-warranty service within its automation business.

Services

• Control-room installations

• Rack and cabinet outfitting

• Signal-extension deployment

Contact Information

Website: accs.cz

Phone: +420 595 691 150

Email: info@accs.cz

Address: Kafkova 1853/3, 702 00 Moravská Ostrava

13. Rexonix

Rexonix s.r.o. is a Czech IT and ICT provider that delivers specialized outsourcing across the Czech Republic for both infrastructure and application environments.

The company manages the full solution lifecycle from design and delivery to monitoring and ongoing managed operation and maintains regional service centers to support local on-site work and escalation.

Key Highlights

• Holds multiple official ISO certifications, including ČSN EN ISO/IEC 27001:2023 and ČSN ISO/IEC 20000-1:2019.

• Publishes public reference clients that include Česká národní banka and Fakultní nemocnice Bulovka.

• Listed on the site as a Bitdefender Reseller Silver partner.

• Recognized in Czech Top 100 with an Excellent AAA designation.

Services

• Managed IT Outsourcing

• Cloud & Disaster Recovery

• Network Infrastructure & Voice

• ICT Security & Compliance

Contact Information

Website: rexonix.cz

Phone: +420 737 301 602

Email: info@rexonix.cz

Address: Pod višňovkou 1661/35, 140 00 Praha 4

Conclusion

SoftPro is the featured partner in this roundup and may suit buyers seeking a cross-border SaaS engineering partner. When comparing providers, prioritize the delivery model you need, whether cross-border or local, the vendor’s ability to support long-term maintenance and on-site or hardware-dependent operations, and demonstrated experience with regulated environments, security and cloud operations.
Shortlist three to four firms that align with your primary constraint and then validate with references and case studies. Confirm service levels, security and compliance expectations, local support availability, and a clear transition and governance plan before committing.