Top 11 LLM & Chatbot Development Firms in Finland

Many organizations in Finland want to deploy LLMs and chatbots but struggle to balance model accuracy, Finnish-language fluency, and data privacy. They also face challenges integrating models into legacy systems and establishing repeatable MLOps for secure, reliable production use.

SoftPro serves buyers across Finland as an international partner and leads this list of LLM and chatbot development firms. When evaluating vendors, compare technical capabilities in model selection and fine-tuning, experience with Finnish language and localization, data protection and regulatory compliance, deployment and scaling options, and long-term support and governance.

1. SoftPro

As the featured international partner on this Top 12 list for LLM and chatbot development in Finland, SoftPro is recommended for enterprises and scaling technology teams seeking outsourced engineering with strong Microsoft experience. The company delivers projects to clients across Finland and the Nordic region from its headquarters in Warsaw, Poland.

SoftPro works with and .NET Core and operates cloud-native solutions on Microsoft Azure while managing cloud migrations and infrastructure. The team handles enterprise CMS implementations and provides full lifecycle delivery that includes development, deployment, and ongoing maintenance.

Key Highlights

• Over 20 years of combined team experience across projects and engagements.
• Runs Umbraco CMS, currently on version 17.3.0.0.
• Frontend development explicitly lists React and for web applications.
• Provides continuous support and maintenance for all software they build.

Services

• Software Development
• Web Application Development
• Cloud Development
• Artificial Intelligence

Contact Information

Website: soft-pro.pl

Phone: +48 571 282 759

Address: Poland, Warsaw, Mazowieckie Voivodeship, 13 Erasmus Ciołka St. 401

LinkedIn: www.linkedin.com/in/kyrylo-o

2. Front AI

Front AI builds conversational AI and service-channel strategy for customer service, operating reChanneld to orchestrate and automate chat, voice, and email workflows. The company combines controlled generative models with deterministic dialog controls to deliver automated 24/7 customer interactions and smooth handoffs to human agents.

Its delivery model emphasizes Nordic deployments and measurable channel optimization, with implementation work that integrates conversational models into existing contact-center stacks and analytics pipelines. Front AI’s approach aligns with LLM and chatbot development for enterprises that need controlled GenAI alongside classic conversational automation.

Key Highlights

• Over 50 clients across the Nordics reported on the company website.
• 3,500,000 conversations automated every year according to the site’s performance metrics.
• Over 300 full-time-equivalent (FTE) savings claimed from customer service automation.
• Front AI is listed as an Authorized Partner of on its partners page.

Services

• Conversational AI
• Voice
• Email
• Generative AI

Contact Information

Website: front.ai

Email: info@front.ai

Address: POOL Ruohis, Porkkalankatu 20 A, 00180 Helsinki

Address: Götgatan 22A, 118 46, Stockholm

Address: Bernt Ankers gate 17, 1534 Moss, Oslo

3. giosg

Giosg is a Finland-based provider of a unified digital engagement platform that runs AI Agents alongside live chat, video, and interactive content to automate customer support and increase conversions. The platform groups Agentic Search, Agentic Analytics, Interaction Builder, web personalization, and simple chatbots to orchestrate onsite conversational workflows.

Its configurable AI Agents — AI Support Agent, AI Shopping Agent, AI Lead Agent, and Internal AI Agent — operate omnichannel and multilingual and connect to existing systems through platform integrations to deploy LLM-driven chatbots and conversational search for support and commerce use cases.

Key Highlights

• AI Agents can handle up to 95% of everyday requests according to the company.
• The platform reports a doubled lead-to-sale conversion for AI Lead Agents and up to 3X more qualified leads and 4X campaign page traffic from AI-powered capture.
• Maintains developer resources for implementation, including Giosg for Developers and a Help Centre for integrations.
• Public customer references on the site include Hyundai, Telia, Vattenfall, and Tempur.

Services

• AI Agents
• Agentic Search
• Live Chat
• Interaction Builder

Contact Information

Website: www.giosg.com

Email: support@giosg.com

Address (Finland): giosg.com Oy, Valimotie 21, 00380, Helsinki, Finland

Address (Sweden): giosg.com Sverige AB, Vasagatan 12, 111 20, Stockholm, Sweden

Address (UK): giosg.com Ltd, Innovation Centre, Gallows Hill, Warwick, CV34 6UW, United Kingdom

Address (Spain): Avinguda Diagonal 468, 6B, 08006, Barcelona, Spain

4. Speechly

Speechly creates developer-focused voice tooling that turns spoken input into structured language data for applications. The company centers on making voice interaction practical for product teams without rebuilding speech processing from scratch.

That capability helps teams building LLM-powered chatbots add live spoken input and voice controls to conversational flows. Speechly’s approach is aimed at integrating voice into existing apps and agent pipelines with minimal engineering overhead.

Key Highlights

• Offers combined Automatic Speech Recognition (ASR) and Natural Language Understanding (NLU) APIs and SDKs for developers.
• Maintains client libraries for Web, React, Android, iOS and Unity to ease cross-platform voice integration.
• Provides browser UI components including a push-to-talk element and a Web Speech API polyfill for quick front-end rollout.
• Publishes real-time demos (moderation and transcription) and exposes a dashboard at to create and manage applications.

Services

• ASR & NLU APIs
• Browser & React UI components
• Mobile SDKs (Android, iOS)
• Unity SDK

Contact Information

Website: www.speechly.com

Email: privacy@speechly.com

5. Lingsoft

Lingsoft is a Nordic language intelligence company delivering scalable language services and technology for organisations that manage large volumes of speech and text. The company blends engineering, linguistic expertise, and AI-driven tooling to make multilingual content more accessible and operationally efficient.

Its delivery model emphasises API integrations and human-in-the-loop workflows that prepare, normalise, and annotate language data for use in LLMs, chatbots, and other conversational systems. Lingsoft’s stack and platform orientation make it a practical partner when projects require production-ready language pipelines and enterprise control.

Key Highlights

• Has been using artificial intelligence in its business for 40 years.

• Operates the My Lingsoft client portal for placing orders, tracking progress, and communicating with service coordinators.

• Offers “Lingsoft 24,” an express service that delivers human-checked translations under 500 words within 24 hours.

• Provides AI-assisted book translation and tailored machine-translation pipelines for specialised domains.

Services

• Translation & Localisation

• Speech Recognition & Transcription

• Terminology Management

• Language Intelligence APIs

Contact Information

Website: www.lingsoft.fi

Phone: +358 2 2793 300

Email: info@lingsoft.fi

Address: Kauppiaskatu 5 A, 20100 Turku, Finland

Address: Eteläranta 10, 00130 Helsinki, Finland

Address: Malmskillnadsgatan 42, 11157 Stockholm, Sweden

LinkedIn: linkedin.com/company/lingsoft

6. TietoEVRY

Tietoevry is a Finland‑headquartered digital services and software company that builds enterprise generative AI solutions and conversational agents for public and private sector clients. It accelerates LLM and chatbot projects with modular delivery frameworks such as the SmartGen AI Suite and the GenAI Accelerator to bridge model components, integration, and governance.

The company delivers end-to-end generative AI workstreams from prototype to production while emphasizing secure deployment in customer cloud tenants and alignment with enterprise data governance and compliance requirements. Tietoevry’s breadth across banking, healthcare, and public sector programs gives it operational scale for large chatbot and LLM rollouts in Nordic and international customers.

Key Highlights

• Tietoevry Banking developed the Atlas Large Financial Model (LFM), a self‑supervised generative financial AI model for financial crime and analytics.

• A Delta‑Sport deployment used the Tietoevry GenAI Accelerator to run OpenAI models (o3‑mini, o4‑mini, GPT‑4o) inside the customer’s secure Azure tenant with semantic search.

• Tietoevry Create delivered eight AI chatbots for Messe Stuttgart using Microsoft Copilot Studio as a low‑code conversational platform.

• Tietoevry Tech Services was positioned as a leader in Intelligent Automation Services in the ISG Provider Lens 2024 report for its automation and AI capabilities.

Services

• Conversational AI Virtual Assistant

• Findwise i3 (semantic search & RAG)

• LLM training & fine‑tuning

Contact Information

Website: www.tietoevry.com

Phone: +3582072010

Email: info@tieto.com

Address: Keilalahdentie 2-4, FI-02101 Espoo, Finland

7. Elisa

Elisa is Finland’s leading telecommunications company that has grown a substantial software-services arm delivering AI and machine-learning solutions to enterprise and operator customers. The company pairs telecom-grade infrastructure with in-house engineering teams to move conversational and voice AI from pilot to production for commercial customers.

For LLM and chatbot projects, Elisa brings platform-level delivery capabilities through service portals and developer tooling that embed conversational and speech intelligence into business workflows and operator services. That delivery combination makes the company a practical choice for organizations that need voice-capable chat interfaces integrated with APIs and existing telco systems.

Key Highlights

• Operates Elisa AI Botti and Finnish speech-recognition services (Elisa Puheentunnistus) for voice-driven customer service.

• The Fokus enterprise portal includes an integrated AI assistant to help customers find information and manage services.

• The Elisa Developer Portal exposes APIs including IoT Mobile API, Data API, Mobile API, Device API, Account API and Fokus API for integrations.

• Elisa Industriq develops AI- and machine-learning-based process automation targeted at industrial manufacturers and telecom operators.

Services

• Conversational AI

• Speech recognition

• API platform & integrations

• Industrial AI software

Contact Information

Website: www.elisa.fi

Phone: 010 26000 (vaihde)

Email: etunimi.sukunimi@elisa.fi

Email: abuse@elisa.fi

Address: Ratavartijankatu 5, Helsinki

Postal: Elisa Oyj, PL 1, 00061 Elisa

8. Aito (Aito.ai)

Aito is a predictive database that produces calibrated, per-row predictions from your live business data to augment generative models and automation workflows. It answers SQL-like queries in milliseconds with confidence scores and requires no model training or separate ML deployment cycle.

The product is positioned for LLM and chatbot engineering by supplying a judgment layer that reduces repetitive LLM calls for routine decisions and grounds conversational outputs with auditable confidence. Developers can call the same predictive operators from UIs, agent tools, or backend workflows to add real-time recommendations and routing to conversational systems.

Key Highlights

• Official Docker image (ghcr.io/aitohq/aito) enables identical local, CI, VPC, and cloud deployments so teams can run the same API with no code changes.

• EU-hosted deployment option (Ireland) with GDPR-ready controls and AES-256 encryption plus TLS 1.3 for data in transit.

• Production-scale metrics: P95 query latency under 200ms, demonstrated handling of 10M+ records in benchmarks, reported 90–98% prediction accuracy, and a 99.9% uptime SLA.

• In production since 2018 with Nordic enterprise accounts and a 255-tenant reference for predictive accounting.

Services

• Predictions

• Recommendations

• Smart Search

• AI Agents

Contact Information

Website: aito.ai

Address: Episto Oy, Putouskuja 6 a 2, 01600 Vantaa, Finland

9. Utopia Analytics

Utopia Analytics builds machine-learning text analytics for automated content moderation that protects online communities and brand reputation across user-generated and conversational channels. Their approach is tailored to conversational environments and can be adapted into moderation workflows that sit alongside chat interfaces and customer service systems.

The company emphasizes fast, configurable deployments and automated moderation that learns from human moderator decisions to reduce manual load and improve throughput. That delivery model and focus on conversational safety make Utopia Analytics a practical partner for teams working on chatbots and moderated LLM-driven experiences.

Key Highlights

• Utopia AI Moderator is ready for production use in only two weeks.

• The platform moderates 100% of incoming content and operates in real time.

• The company cites patented AI technology that it says increases quality and reduces publishing delay.

• Target industries listed on the site include Gaming & Chats, E‑commerce/Reviews, Marketplaces, News Media, Online Dating, Social Platforms, and Insurance.

Services

• Utopia AI Moderator

• Customer service & Chatbot Firewall

• E‑commerce / Reviews Moderation

• Gaming & Chats Moderation

Contact Information

Website: utopiaanalytics.com

Phone: +358 20 7189 620

Email: sales@utopiaanalytics.com

Address: Mikonkatu 6 C, 00100 Helsinki, Finland

10. Solita

Solita is a Finnish digital transformation company that combines data engineering, cloud platform, design, and software teams to build enterprise LLM and chatbot solutions. The firm targets production-ready conversational AI by integrating product design, scalable data platforms, and secure deployment practices.

Solita deploys cloud-native delivery patterns and agent-based automation to move pilots into governed, long-running services. Its approach emphasizes observability, model control, and integration with existing enterprise systems to support conversational AI at scale.

Key Highlights

• Solita FunctionAI® is promoted as a secure, modular LLM platform that can run on public provider APIs, inside customer cloud environments, or fully on-premises, and supports OpenAI, Anthropic, Azure AI Foundry, AWS Bedrock, Google Vertex, and open-source models.

• The Solita AI suite bundles CollabAI™, Solita RoadCrewAO™ (a multi-agent tool for enterprise-grade autonomous software development), and Agile Data Engine to accelerate end-to-end AI delivery.

• Solita announced a FunctionAI deployment option on UpCloud to offer an EU‑sovereign LLM platform operated under EU jurisdiction.

• The company was founded in 1996 and lists more than 2,200 experts across eight countries, with hundreds of AI projects and long-term enterprise clients listed on the site.

Services

• Generative AI

• MLOps & LLMOps

• Data Management

Contact Information

Website: www.solita.fi

Phone: +358 40 7507 637

Address: Keskuskatu 8B, 00100 Helsinki, Finland

Address: Technopolis Asemakeskus, Peltokatu 26, 33100 Tampere, Finland

Address: Isokatu 23, 90100 Oulu, Finland

11. Siili Solutions

Siili Solutions is a Finnish digital engineering firm that builds AI-powered software and helps organizations turn experimental language models and conversational agents into production applications. The company positions product design, data engineering, and software delivery together to move projects from discovery to operated systems.

Their delivery model spans exploration, design & build, and scale & maintain, which aligns with deploying and operating LLM-based chatbots and AI agents for enterprise use. Siili’s published whitepapers and case work show a focus on agentic AI and AI-native modernization for sectors that require robust, scalable solutions.

Key Highlights

• Tech partnerships with Nvidia, Microsoft Azure, AWS, and GitHub that support cloud, model acceleration, and developer workflows.

• Publishes whitepapers on agentic AI and AI-native modernization to guide production use of AI agents and conversational systems.

• Case work includes scaling a financial customer-service AI agent for Lähitapiola, demonstrating deployed conversational automation in banking.

• Corporate presence across Europe and the USA and a public listing on Nasdaq Helsinki.

Services

• Advisory

• Data & AI

• Managed Services

• AI-powered Modernization

Contact Information

Website: www.siili.com

Phone: +358 40 566 2133

Email: ari.hirvonen@siili.com

Address: Ruoholahdenkatu 21 00180 Helsinki Finland

Conclusion

Prioritize providers by project scope, operational readiness, and compliance needs. Also weigh modality requirements like voice versus text, integration complexity and real‑time constraints, analytics and moderation demands, and the vendor’s scale and contracting flexibility to match your timeline and budget.

SoftPro is the featured international partner on this Top 11 list and is recommended for enterprises and scaling technology teams seeking outsourced engineering. Use the practical criteria above to align one of the twelve firms with your governance, deployment, and performance priorities.