Top 12 IT Support Outsourcing Providers in Lithuania (2026)

IT leaders in Lithuania often face rising support costs, talent shortages, and strict data-protection requirements while trying to keep systems available and responsive. When hiring outsourced IT support, buyers should compare service scope, service-level agreements, security and compliance capabilities, language and timezone coverage, staffing models, and pricing transparency.

SoftPro is the featured international partner leading this list and serves buyers across Lithuania and the wider region. Assess providers by measuring local responsiveness, proven experience with GDPR and sector-specific compliance, escalation and continuity procedures, and client references to ensure the chosen partner matches business risk and operational needs.

1. SoftPro

As the featured international partner on this Top 12 list for IT support outsourcing in Lithuania (2026), SoftPro leads for clients seeking dedicated development teams, end-to-end platform builds, and long-term application support across the Baltic region. With headquarters in Warsaw, the company routinely delivers remote delivery and cross-border projects to Lithuanian enterprises, mid-market software vendors, and SaaS platforms that require bilingual technical collaboration.

SoftPro applies Microsoft technologies including .NET, .NET Core, C#, and Azure alongside enterprise CMS experience to execute migrations, modernizations, and integrations for large web platforms. The team builds ASP.NET-based, cloud-ready applications and supports content-platform transformations and high-availability deployments for enterprise clients.

Key Highlights

• Case studies include business portals, CRM/HRM systems, SaaS ETL platforms, and support-system projects.
• Delivers cloud-native projects on Amazon Web Services and other public cloud platforms.
• Publishes AI-driven product work and machine-learning solutions alongside custom software projects.
• Team reports over 20 years of combined experience and routinely assigns project managers and quality-assurance resources during engagements.

Services

• Software development
• Web application development
• Cloud development
• Artificial intelligence

Contact Information

Website: soft-pro.pl

Phone: +48 571 282 759

Address: Poland, Warsaw, Mazowieckie Voivodeship, 13 Erasmus Ciołka St. 401

LinkedIn: www.linkedin.com/in/kyrylo-o

2. Datakom

Datakom is a Vilnius-based IT firm that delivers professional IT services and infrastructure solutions for business customers across the Baltics. The company operates managed IT operations, remote support, and a client portal to handle ongoing operational needs.

With more than 30 years of experience in IT and telecommunications projects, Datakom executes large-scale and mission-critical infrastructure work where stability and careful planning are essential. The company emphasizes practical, vendor-integrated solutions that help businesses maintain continuity and reduce operational risk.

Key Highlights

• ISO 27001 certified information security program.
• 24/7 system monitoring with SLA-based incident response and defined reaction times.
• Technology partnerships with IBM, Nutanix, HPE Aruba Networking, Palo Alto Networks, Red Hat, NVIDIA, Kaseya, Dell, Veeam, and Cisco.
• Operates initiatives labeled “AI duomenų centras” (AI data center) and a product named Tiki-Taka PAY.

Services

• Infrastructure design & deployment
• Cloud and virtualization
• Network and telecommunications engineering

Contact Information

Website: www.datakom.lt

Phone: +370 52497935

Email: info@datakom.lt

Email: sales@datakom.lt

Email: support@datakom.lt

Address: UAB Datakom Vilnius, Žalgirio g. 114, Vilnius, 09300

3. Heximus

Heximus is a Lithuanian managed IT provider that delivers end-to-end support from hardware selection to day-to-day maintenance and vendor procurement. The firm handles infrastructure operations, network upkeep, and workstation management while combining equipment supply with ongoing service delivery.

Their delivery model follows a process-driven lifecycle from assessment and planning to implementation, verification, and continuous support. Heximus pairs local on-site technicians with remote monitoring and a helpdesk to serve Lithuanian SMEs and public-sector organisations seeking consolidated IT outsourcing.

Key Highlights

• Founded in 2006, the company presents over two decades of experience.
• The website states Heximus operates standards.
• Partner badges shown include Lenovo (Platinum PC Partner), ESET (Platinum partner), and Apple (business partner).
• The site cites 300+ long-term partners and more than 1,000 clients.

Services

• Microsoft 365 management
• Phishing simulation testing
• Cybersecurity training
• IT audit

Contact Information

Website: www.heximus.lt

Phone: +37052137307

Phone: +370 639 51117

Email: info@heximus.lt

Email: helpdesk@heximus.lt

Address: Ukmergės g. 308, Domus Pro (4 a.), Vilnius, LT-12110

Address: Savanorių pr. 349, Verslo centras “349”, Kaunas, LT-49425

4. Novian Technologies

Novian Technologies is a Lithuanian IT infrastructure provider that designs, delivers, and operates resilient computing environments for organizations that require high security and business continuity. The company focuses on end-to-end infrastructure delivery, combining equipment supply, systems integration and sustained operational support for mission-critical environments.

Novian Technologies serves public- and private-sector clients across the Baltics and internationally and emphasizes vendor-certified hardware and long-term maintenance arrangements to keep complex IT estates available and compliant.

Key Highlights

• Official NVIDIA Elite partner for AI and high-performance computing solutions.
• Dell Technologies Titanium Business Partner.
• Provides a Post-Quantum Cryptography (PQC) Transition Service.
• Deployed a high-performance climate monitoring and modeling supercomputer at WASCAL in Burkina Faso.

Services

• High-performance computing
• Data centre modernization
• Cloud services support
• IT infrastructure maintenance

Contact Information

Website: novian.io

Phone: +370 5 219 00 00

Email: info.technologies@novian.lt

Address: Gynėjų Street 14, 01109 Vilnius, Lithuania

5. Hostinger

Hostinger is a Lithuania-born web infrastructure platform that operates data centers and a custom control plane designed to deploy and run websites and applications with local delivery. The company couples an in-house control panel and AI-assisted tools to streamline provisioning, automation, and multilingual customer support.

That local infrastructure and tooling makes Hostinger relevant to IT support outsourcing in Lithuania because support teams can host client workloads on Lithuania-based nodes while using platform automation and centralized management to perform remote maintenance and incident response.

Key Highlights

• Hostinger was founded in Kaunas, Lithuania in 2004.
• The company reports serving over 5 million customers across 150+ countries.
• Hostinger lists its Lithuania data center among the locations that use renewable energy.
• Lithuania-region VPS offerings use KVM virtualization with AMD EPYC processors, NVMe SSD storage, a 1 Gbps network, managed firewall and Wanguard DDoS protection, and include a browser-based root terminal, Docker Compose manager, public API, and weekly backups.

Services

• Managed WordPress
• Domain Registration
• Titan Email
• AI Website Builder

Contact Information

Website: www.hostinger.com

Phone: +37064503378

Email: support@hostinger.com

Email: domains@hostinger.com

Email: press@hostinger.com

Address: Švitrigailos str. 34, Vilnius 03230, Lithuania

Address: Jonavos str. 60C, Kaunas 44192, Lithuania

Address: 6 Avenue Pasteur, 2310 Luxembourg

LinkedIn: linkedin.com/company/hostinger/

6. EIT Sprendimai

EIT Sprendimai is a Lithuanian IT and telecommunications systems integrator that delivers end-to-end services from needs analysis and solution design to equipment deployment and ongoing maintenance.

The company maintains long-term relationships with global hardware and software manufacturers and employs certified specialists, which positions it to serve as an outsourced IT support partner for organizations in Lithuania seeking vendor-backed technical delivery.

Key Highlights

• Certified to ISO 9001, ISO 27001, ISO 20000 and ISO 14001 standards.
• Maintains more than 100 recurring clients.
• Provides remote support
• Operates as part of the ATEA Group.

Services

• IT infrastructure
• Telephony & call centers
• Video surveillance
• Information and management systems

Contact Information

Website: eit.lt

Phone: +37070055777

Address: Juozo Rutkausko g. 6, Vilnius LT-05132

7. ALTIC IT

ALTIC IT is a Lithuanian–Swedish IT services group that combines automated operational tooling with a data‑driven insights platform to reduce incidents and speed remediation. The company pairs senior engineering teams and DataOps/DevOps practices with analytics to turn operational telemetry into actionable improvements.

That combination makes ALTIC IT a practical choice for IT support outsourcing in Lithuania because it links everyday infrastructure and workplace reliability to longer‑term data and AI capabilities. Their delivery model emphasizes proactive identification of issues and measurable reduction of incidents through automation and analytics.

Key Highlights

• Holds ISO/IEC certifications: 27001:2022, 20000‑1:2018 and ISO 14001:2015.
• Reports ~180 served clients, ~350 managed servers, and ~3,500 managed computers and mobile devices.
• Maintains professional liability and cyber insurance coverage of €2,000,000.
• Operates as a group established in 2016 with local and international entities, including a U.S. LLC and the Swedish company CoreBit AB.

Services

• Workplace support
• Cloud services and migrations
• IT consulting and audits
• Managed infrastructure operations

Contact Information

Website: altic.lt

Phone: +370 5 2032018

Email: altic@altic.lt

Address: Eitminų g. 3, 12113 Vilnius, Lithuania

Phone (US): +1 669 588 7816

Email (US): martin.spokas@altic.it

Address (US): 2108 N Street, Sacramento, California 95816, United States

Phone (SE): +46 761 016790

Email (SE): info@altic.se

Address (SE): Albert Målares Väg 2E, 187 75 Täby, Sweden

8. Blue Bridge MSP (Blue Bridge)

Blue Bridge is a Lithuanian IT partner that manages business IT through platform engineering, managed operations, and security-oriented practices for organizations across Lithuania. The company combines technical delivery and operational support to keep critical systems available and aligned with business needs.

Its local delivery model and emphasis on integrated platform and security operations make it a practical choice for companies seeking outsourced IT support with close vendor collaboration and measurable operational processes.

Key Highlights

• Operates the Blue Bridge Cloud platform for managed cloud solutions.
• Publishes a “6 criteria” SOC evaluation guide and offers managed SOC services.
• Provides a cyber security audit tailored for power plants with installed capacity above 100 kW.
• Has public case studies showing work for Lithuanian Post, the Vilnius water utility, and Datalogic Commerce.

Services

• Blue Bridge Cloud
• Managed SOC services
• IT infrastructure maintenance
• Data management and governance

Contact Information

Website: www.bluebridge.lt

Phone: +370 5 252 6020

Email: info@bluebridge.lt

Address: Klaipėda: Tilžės g. 52, LT-91110; Kaunas: Savanorių pr. 276-206, LT-50200; Vilnius: J. Jasinskio g. 16A, LT-03163

9. INFO‑TEC paslaugų centras

UAB INFO‑TEC Paslaugų Centras is a Lithuanian IT company that blends document processing, printing services, and technical support operations. The firm pairs local operations with on-site maintenance teams and integrated digitization workflows, making it a practical choice for organizations outsourcing IT support tied to physical document handling.

Key Highlights

• Founded in 1991.
• Operates administrative and support centres at Verkių g. 23, LT-08246 Vilnius and Jurbarko g. 2A, LT-47183 Kaunas.
• Maintains invoice recognition, “MAILROOM” processing, and an e-Archive solution for electronic document storage.
• Company registration: Įmonės kodas 120700331; VAT payer code LT207003314.

Services

• IT maintenance
• Document digitalization
• e-Archive
• Printing equipment rental

Contact Information

Website: www.infotec.lt

Phone: (8-5) 272 75 25, (8-5) 272 11 00

Address: Verkių g. 23, LT-08246 Vilnius

Address: Jurbarko g. 2A, LT-47183 Kaunas

10. CyberCare (Tesonet group)

CyberCare delivers AI-powered customer care for global tech brands, blending automated LLM-driven agents with human escalation workflows to manage chat and email at scale. Its platform integrates retrieval-augmented generation pipelines and multi-agent orchestration to resolve routine issues automatically while handing complex cases to trained teams.

The company operates inside the Tesonet group and runs an internal AI Labs team that works with product and engineering stakeholders to turn support conversations into product signals. Those capabilities align CyberCare with IT support outsourcing needs that require conversational automation, automated quality assurance, and tighter feedback loops between support and engineering.

Key Highlights

• 2.5M+ client inquiries automated by AI-powered solutions each year.
• 4.7M+ resolutions provided annually.
• 85% customer satisfaction on AI-handled chats.
• 300+ Customer Success Managers supporting operations worldwide.

Services

• Agentic customer support platform
• Custom AI assistants
• Automatic QA of conversations
• Help Center management

Contact Information

Website: cybercare.cc

Email: hello@cybercare.cc

Address: Švitrigailos St. 34, 03230, Vilnius, Lithuania

Address: Nemunaičių St. 1, 46213, Kaunas, Lithuania

Address: Shevchenka St, 62, Lviv, Lviv Oblast, Ukraine, 79000

Address: Salinas Dr, Cebu City, 6000 Cebu, Philippines

11. GoIT (UAB GoIT)

UAB GoIT is a Vilnius-based IT maintenance and managed support firm serving businesses across the Baltic states. The company positions itself to act as an outsourced IT department for clients that need continuous operational support and on-demand project delivery.

The company operates local engineering teams and combines continuous operational support with project work to support day-to-day IT operations, technical projects and client-side IT governance needs.

Key Highlights

• ISO 27001 and ISO 9001 certified.
• Maintains a network of about 60 IT professionals across the Baltic states.
• Holds partner statuses: Gold Dell, Silver Microsoft, Certified Azure, Gold Lenovo, Safetica certified and Google Workspace partner.
• Resolves roughly 4,000 technical inquiries per month.

Services

• IT infrastructure support
• Cloud services
• Security solutions
• Equipment rental

Contact Information

Website: www.goit.lt

Phone: +370 700 44914

Email: info@goit.lt

Address: Žalgirio str. 88, Vilnius, Lithuania

12. Penki Kontinentai (5C)

Penki Kontinentai (5C) is a Lithuanian technology group that brings together specialist companies across payments, banking software, and network operations under a single corporate umbrella. The group structure combines multiple legal entities to deliver coordinated IT and communications capabilities for enterprise clients.

That multi-company delivery model and long operational history position the group to carry out outsourced IT support engagements that require cross-domain coordination, for example when payment terminals, card‑network monitoring, and infrastructure operations must be managed together.

Key Highlights

• Founded in 1992 (site copyright shows 1992–2026).
• Employs 600+ qualified staff across the group.
• Serves 1,500+ international clients across 80+ countries.
• Recipient of sector awards listed on the site, including "Banking Strategic Win 2021/2022" and "Innovation SPIRIT banking 2018".

Services

• Financial and retail technology
• EFTPOS terminal management and loyalty programs
• Professional IT services
• Telecommunications and fiber‑optic internet

Contact Information

Website: 5ci.lt

Phone: Tel. (8~5) 266 4555

Email: info@5ci.lt

Address: Kareivių g. 2, LT-08248 Vilnius, Lithuania

Conclusion

Choose providers by matching their delivery model to your priorities: select partners focused on dedicated development teams and long-term application ownership for multi-year product builds, and favor managed‑operations specialists for continuous IT support and on‑site maintenance. SoftPro is the featured partner on this Top 12 list.

Evaluate candidates against concrete criteria before deciding. Prioritize required scale and SLAs, security and compliance, local presence and language support, platform and tooling compatibility, and pricing and contract flexibility, and validate fit with a short pilot to check responsiveness and escalation workflows.